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Job Title: P/T Behavioral Health Client Care Coordinator
Company
Our company is a group private practice organization dedicated to providing comprehensive behavioral health services. We offer a range of services, including individual therapy, couples counseling, groups and wellness services to adults and children who are coming to us for support with their mental health and wellbeing. We are currently seeking a Behavioral Health Client Care Coordinator to join our team and help us provide the best possible care to our clients. This job is a part-time position, offering approximately 15-20 hours per week.
Job Overview
The Behavioral Health Client Care Coordinator will be responsible for overseeing the care of our clients and ensuring that they receive the appropriate services and support. This includes coordinating with clinical staff, communicating with clients and their families, and providing administrative support as needed. The Coordinator will be the first point of contact for clients and will be responsible for ensuring that their needs are met and their questions are answered in a professional and timely manner.
Responsibilities
- Conduct initial assessments of new clients and coordinate with clinical staff on their scheduling availability
- Communicate with clients and their families regarding treatment options, insurance coverage, and other related issues
- Provide administrative support, including scheduling appointments, maintaining client records, and processing client payments
- Monitor client satisfaction by sending outcome surveys to clients
- Participate in case review meetings and assist with quality improvement initiatives
- Maintain strict confidentiality of client information in accordance with HIPAA regulations
- Additional job duties include monitoring inventory for client supplies, such as documents, brochures, cards, and items available at our refreshment bars, as well as maintaining a tidy office space for our clients/staff
Qualifications
- Associate’s degree in healthcare or social services-based area OR
- 2+ years of experience in healthcare or behavioral health intake/coordination
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong organizational skills and attention to detail
- Experience with electronic medical records and insurance billing
- Understanding of HIPAA regulations and ethical guidelines for healthcare professionals
The Behavioral Health Client Care Coordinator plays a key role in ensuring that our clients receive the best possible care and support. If you have a passion for helping others and a desire to work in the behavioral health field, we encourage you to apply for this rewarding position.
