Buckland Hiring for Vice President Sales, Service, Marketing Job at San Antonio, TX Full Time

Organization Overview
For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.

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Position Summary*
The VP of Sales, Service and Marketing is responsible for managing all brands, distribution channels, and deployment of sales for the organization. They are responsible for developing the strategic sales plans based on company goals that will promote sales growth and customer satisfaction for the organization. Specific responsibilities include business and market development, customer management, management of market research, strategic direction for promotion and advertising, sales growth and customer satisfaction. The VP will also oversee the sales and marketing team members’ daily activity and development. The ideal candidate will be a proven leader with in-depth industry experience.

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What we can offer you*

• Competitive salary, benefits package and matching retirement plan
• A friendly, collaborative work environment
• Opportunities for professional development & ongoing learning
• A chance to be part of a growing organization

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Key Responsibilities: *

• Provide leadership in the development and execution of short and long-term strategic revenue objectives to maximize revenue potential from existing and prospective clients
• Develop plans and strategies for developing business and achieving the company’s sales goals
• Create a culture of success and ongoing business and goal achievement
• Liaise with significant business partners including Customs and Border Protection, Canada Customs and various trade associations
• Manage the sales and service budget and teams, operations and resources to deliver profitable growth
• Define optimal sales force structure
• Define and coordinate sales training programs that enable staff to achieve their potential and support company sales objectives
• Define sales processes that drive desired sales outcomes and identify improvements where and when required
• Put in place infrastructure and systems to support the success of the sales function to provide detailed and accurate sales forecasting
• Compile information and data related to customer and prospect interactions
• Work closely with the marketing function to establish successful support, channel and partner programs
• Manage key customer relationships and participate in closing strategic opportunities
• Travel for in-person meetings with customers and partners and to develop key relationships

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The ideal candidate will bring: *

• 10 + years of experience in Customs Brokerage and/or Logistics industry
• Degree in Business Administration, International Trade or related discipline
• Strong background in client onboarding, client retention and client loyalty initiatives
• Proven negotiation skills, gaining commitment and value creation
• Professional, personal integrity and business ethics
• Marketing and Customer Service Management Experience
• Excellent written, verbal communication and presentation skills
• Highly proficient in Microsoft Office, CRM and Customs Brokerage software with the ability to quickly learn new applications
• Ability and desire for extensive travel (greater than 50% of time) to all Buckland offices and client meetings
• Valid Passport and ability and desire to occasionally travel to Canada/Mexico

If this describes you, we’d love to hear from you. Please visit our website at www.buckland.com to learn more about Buckland and apply through our Career page today.

Those applicants requiring a reasonable accommodation in the application and/or interview process must submit their request to the Human Resources Department

Job Type: Full-time