Buitoni Hiring for Logistics Operations Analyst at Stamford, CT Full Time

Job Title: Logistics Operations Analyst

Location: Stamford, CT

Position Summary

The Logistics Analyst will be responsible for tracking and coordinating the daily refrigerated transportation shipments throughout our distribution network. This position will interact with our manufacturing plant, transportation providers, 3PL’s, and collaborate with our Customer Service and Sales departments to support business initiatives and to ensure the company is meeting the on-time delivery performance of our customers, while operating within our budgetary goals for freight and warehousing.

The ideal candidate will be familiar with freight invoice auditing and payment and will be the key person in obtaining and measuring Key Performance Indicators (KPI’s) and transportation metrics as they relate to customer performance standards. You will need proficiency in Power BI and Excel reporting and will be able to provide data driven insights to allow for better planning and outcomes.

Specific duties include:

Administrative & Reporting

• Assign transportation provider and benchmark freight costs for the execution of physical inventory to our 3PL warehouses, and outbound logistics to our customers. This also includes the transfer of finished product movements from site-to-site to equalize stock.
• Troubleshoot delivery and pick-up issues in real-time, working with our 3PL partners, and transportation providers to proactively communicate viable information and solutions to our customers.
• Provide CPU freight quotes to Customers upon request and submit with CPU Customer Agreement. Be able to track and share allowance spend monthly with Sales, Finance and Customer Service.
• Responsible for all reverse logistics (customer refusals, returns, OS&D’s) and manage the tracking for reconciliation with our accounting department.
• Work with Sales and 3PL partners to validate, dispute, and process customer deductions relating to logistics fees (OTIF, OS&D, Spoils, etc).
• Perform daily shipment tracking and reporting in ERP system via a multi-3PL network.
• Research outstanding orders and provide live-status updates to Customer Service to report out to our customers.
• File freight claims with our service providers and track payments with accounting.
• Develop and update monthly operational KPI reports and be able to provide insights to substandard performance bottlenecks.

Metrics

• Establish, track, and evaluate the costs, benefits, and performance criteria for project success for day-to-day operations.
• Provide cost information regarding transportation of products to each Channel of Distribution and be able to discuss cost drivers monthly.
• Develop and track transportation KPI’s for key customer accounts and be able to measure individual Carrier performance using Power BI for reporting and analysis.
• Ensure the accurate flow of information through our logistics infrastructure and identify problems that may lead to additional shipping charges or contract issues.

Qualifications

A detailed-oriented self-starter with a CPG background, preferably in chilled foods where you have provided strategic and tactical level leadership to the transportation of products primarily through grocery retail channels.

Specific qualifications include:

3+years of Logistics experience in a CPG environment.

• Bachelor’s degree in related business discipline.
• Proficiency in Microsoft Office 365 Suite with intermediate or advanced knowledge in Excel.
• Working knowledge of Power BI and Microsoft D-365 will be helpful.
• Demonstrated knowledge and understanding of transportation management, optimization & modeling tools, operations and accounting principles and DOT regulations.
• General understanding of distribution center operations and logistics.
• Self-motivated and strong analytical / problem solving skills.
• Work with minimal supervision, execute for results in a fast-paced environment.