Bulk Transport Company East, Inc Hiring for Operations Manager Job at Mocksville, NC Full Time

About us

Bulk Transport Company East, Inc.

About Us:

For over 50 years, Bulk Transport Company East, Inc. has delivered a full suite of transportation services to our clients while providing drivers and non-drivers with fulfilling careers.

Our competitive benefits package includes: health, dental, vision, 401(k) with company match, paid time off, paid holidays, flexible spending accounts.

The Operations Manager manages and coordinates the daily operations of the regional network including monitoring transportation costs, service level agreements, and performance metrics to identify and resolve problems and achieve efficiencies. He/She is expected to coordinate with other departments as they relate to safety, compliance, and equipment. The Operations manager is expected to execute operational policies and procedures to ensure efficiency in all transportation activities that impact their region.

Being an Operations Manager, you are expected to partner with internal and external stakeholders to meet forecasted capacity and revenue needs. Additionally, Operations Manager manages relations with drivers and outside transportation providers to ensure the achievement of required service levels.

Terminal/Operations Manager Responsibilities are:

• P&L Accountability for terminals within the scope of this operation
• Ensure departmental adherence to applicable laws and regulations.
• Provide the highest levels of customer service with internal and external stakeholders
• Manage staffing and drivers daily as it relates to the efficient operations of the fleet that he/she is responsible for.
• Communicate with customers and sales when an activity arises that could impact the operations of the customer or our fleet regarding service levels, rates, and customer needs.
• Assure proper schedules, routing, and safe operations.
• Interact with our sales team
• Analyze the effectiveness of operations.

The Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. The position requires a Bachelor’s degree in logistics, transportation, supply chain management, or equivalent. To be considered for a Regional Operations Manager typically requires 5 years’ experience in the related area as an individual contributor. 1 – 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.

The ideal candidates should have a background in fast paced environments including experience with multi-line phones, and computer proficiency including Word and Excel. Individuals must be able to work in a self-motivated manner. This is a key operational position with the opportunity to advance and grow with the company. The ideal candidate will be capable at both Tractor trailer and Over-the-road dispatch as well. The focus is to prepare, execute, and follow up with all parties to ensure 24/7 service. The ideal candidate will meet all service requirements while adhering to the policies and procedures of Company. The candidate must possess strong relationship skills and always maintain a positive solution-based attitude.

Responsibilities:

· Serve as a reliable point of contact to balance drivers’ health and safety with customer requirements.

· Coordinate and manage the most efficient loads to remain cost-effective as a company, combining shipments when necessary based on their routes and timeline to minimize how many trucks and drivers are out.

· Ensured safe and reliable vehicles are available to meet operational requirements.

· Coordinate the maintenance requirements between the driver and maintenance to ensure timely and safe operation of the equipment

· Managed and oversee the effective utilization of the district’s vehicle assets.

· Facilitating communication between the driver, terminal manager, and customer service,

· Monitor and facilitate driver’s progress throughout the day to ensure loads are delivered safely and within HOS regulations

· Ensuring and coordinating driver compliance with all FMCSA requirements.

Requirements:

• Associates or bachelor’s degree preferred, GED or high school diploma required.
• 1+ years in a transportation or logistics role.
• Outstanding organizational skills.
• Analytical mindset and good problem-solving skills.
• Quantitative ability.
• Attention to detail.
• Exceptional interpersonal skills.
• Excellent written and verbal communication
• a strong background in navigating web-based computer programs

Work Hours:

This is position usually works day shift during the week, but dispatchers can literally be on call 24/7, available to step in should a driver, customer or if some other unforeseen event should occur.

Bulk Transport Company East, Inc. provided the following inclusive hiring information:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Monday to Friday
• Weekend availability

Education:

• Bachelor’s (Preferred)

Experience:

• Transportation management: 3 years (Preferred)
• Supervisory: 1 year (Preferred)