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Job Description
Here at BXS Insurance, we build careers!
BXS Insurance prides itself on matching the right people with the right opportunity. We have a dedicated unit within our insurance division that focuses on small commercial accounts. Community Insurance Solutions, or CIS, provides insurance and risk management solutions for community businesses. We strive to put the customer experience at the center of every decision we make.
The CIS team is staffed with the best and the brightest our organization has to offer. Members of the CIS team have defined roles that focus specifically on one of the following areas:
- Serving as the primary point of communication to develop and maintain client relationships, including proactively identifying the needs of our clients.
- Managing automatic renewal book and marketing as needed.
- Coordinating the internal activities and delivery of services within the business unit.
We offer YOU:
- Competitive salary
- Excellent benefits package that includes 4 medical plans, 2 dental plans, vision, and additional company paid and voluntary ancillary coverages
- Superior retirement savings plans that include both a 401(k) & pension plan
- Awesome PTO that includes an accrual of up to 3 weeks vacation, 12 sick days, and 11 holidays
- Flexible work arrangements including hybrid remote work and flex time
- Innovative training opportunities
- Outstanding Career Development Program
BXSI is currently seeking qualified candidates for a Commercial Lines Account Associate position in Hattiesburg, MS. The Commercial Lines Account Associate is responsible for providing technical support by maintaining accurate and updated policy information in client accounts, processing requested transactions and performing administrative duties. All work is performed within agency standards and guidelines. Typically reports to a department manager.
Primary Responsibilities include:
- Assists Account Managers in providing exceptional service to clients by completing assigned tasks in a timely and accurate manner.
- Processes endorsements, audits, company requests for additional information, invoicing and checks new and renewal policies for accuracy.
- Maintains accurate and up-to-date data in agency management system according to agency workflows.
- Interacts with others effectively and professionally by utilizing good communications skills, cooperating purposefully, and providing information and guidance, as needed, to achieve the business goals of the agency.
- Assists Account Managers and other colleagues on request.
- Obtain Property & Casualty license within one year.
- Overtime work, as needed.
- Other duties as assigned.
Qualifications: Education/Designations
- High school diploma or equivalent
Skill Requirements
- Experience and proficiency using Microsoft Word and Excel and/or G Suite products including Gmail, Docs word processing, Sheets, and Drive cloud storage
- Excellent verbal and written communication skills
- Ability to work with numbers including basic calculations
- Organizational and time management skills
- Ability to work in a team environment
- Self-starter with the ability to be flexible
- Detail oriented
Physical Requirements
- Must be able to communicate effectively with clients, producers, carriers and staff
- Ability to stand or sit at a workstation during a standard workday
- Ability to operate a computer and other office productivity machinery, such as a calculator, copy machine and printer
- Ability to move about the office to access office machinery and supplies
Mental Requirements
- Ability to work and meet challenging deadlines and expectations
- Job entails meticulous attention to detail
- Must perform well with frequent interruptions or distractions
- Ability to quickly adjust priorities, focus and direction as circumstances dictates
