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ByWater Solutions was created with the express goal of changing the way libraries interact with their software and the vendors who support them. We believe that libraries deserve to have access to a personalized, comprehensive support system at a reasonable cost. Our company is made up of a small and close-knit group of librarians, book lovers, technology and data geeks, Tolkien fans, space nerds, knitters, marathon runners, animal lovers, and most importantly, library lovers and open-source fanatics.
We’re looking for an individual who shares our passion for top notch service, web apps, perl, Linux, and libraries to join our Development Team.
Responsibilities:
- Participate in help desk system support efforts, making sure partner and staff issues are resolved in a timely manner with limited disruptions.
- Communicate directly with partners via ticketing system to identify bugs or necessary enhancements
- Plan and implement new features to improve Koha
- Assist educators and other staff in understanding code and features in the Koha system
- Work with the global Koha community to test, QA, push code for release, and shape the future of Koha
- Assist in deployment of web applications in a cloud computing environment.
- Troubleshoot network and software errors (with DevOps) by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.
About you!
- You love libraries and are familiar with how libraries work.
- You communicate clearly. You are comfortable communicating on the phone, in person, on video, and in email.
- You enjoy working collaboratively.
- You are self directed and are able to effectively work from home (experience working from home is a plus).
Qualities/skills we’re looking for:
- BSc/BA preferably in computer science, engineering or relevant field; or equivalent experience
- Experience coding, supporting, or deploying web applications
- Knowledge of perl or similar scripting languages
- Knowledge of Javascript and frontend frameworks
Skill that are great to have:
- Knowledge of library workflows (circulation, holds, ILL, acquisitions, etc)
- Experience working with legacy code
- Experience with Object Oriented Programming
- Experience working with an open-source community and follow coding guidelines
- Experience working with containerization
This is a full-time, telecommuting (permanent) position that requires working from home and an approximate 5% travel requirement. ByWater offers performance bonuses, 401k, medical, great pay, on-the-job skills training, and the chance to work with a talented group of team members.
ByWater Solutions was created with the express goal of changing the way libraries interact with their software and the vendors who support them. We believe that libraries deserve to have access to a world-class system and personalized, comprehensive support at a reasonable cost. We are a transparent organization that values collaboration with each other and the larger open source communities we work with. We strive to set our library partners and coworkers up for success.
ByWater Solutions, LLC is an equal opportunity employer and will provide equal employment opportunities to employees and applicants for employment and will not discriminate against employees or applicants on the basis of race, ethnicity, religion, color, sex, pregnancy, national origin, age, military veteran status, ancestry, sexual orientation, gender identity or expression, marital status, family structure, genetic information, or mental or physical disability (and medical condition). ByWater Solutions participates in E-Verify.
Job Type: Full-time
Pay: $60,000.00 – $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
Supplemental Pay:
COVID-19 considerations:
n/a
Work Location: Remote
