CA Aesthetics Hiring for Front Desk Receptionist / Patient Services Job at Los Gatos, CA Full Time

Seeking an energetic, flexible and adaptable professional to join our small boutique plastic surgery office as a Front Office Medical Receptionist. Experience in a medical setting preferred.

We are a small private office based in Los Gatos serving one surgeon, looking for a self-motivated, detail-oriented, warm and positive individual with exceptional communication and customer service skills. Must be a quick learner and marketing/social media exposure is preferred. For the right individual, this is an opportunity to gain a full insight into the practice of plastic surgery and work in a multifaceted role.

Responsibilities include, but are not limited to:

• Patient communications (phone, e-mail, written)
• Answering phones, screening calls to direct as appropriate and acting as first point of contact for patients, vendors and other physician offices
• Ensuring incoming requests are dealt with timely (email, phone, fax)
• Appointment scheduling and confirmation
• Checking patients in and out and ensuring intake data is complete and accurate
• Over the counter collections of fees for services
• Maintaining patients charts electronically on our EHR
• Maintaining the front office and inventory
• Keeping an up-to-date knowledge of aesthetic services and practices
• Submitting bills to insurance, obtaining authorizations for procedures, and
• scheduling surgeries
• Assisting the doctor with treatments/procedures
• The ideal candidate is comfortable and proactive with advocating for the practice via social media and word of mouth to build office reputation and clientele

The Candidate must possess the following skills:

• Well-organized, confidence, self-motivated, positive, team player.
• Trustworthy and reliable
• Excellent verbal and written communication skills (ability to communicate clearly through all modes of communication)
• Excellent computer skills (use of MS Word, MS Excel, Internet, Social Media, EMR systems such as Nextech or DrChrono, other Web-based applications)
• Be comfortable in promoting the practice and assist in Social Marketing efforts

Beneficial:

• Experience with other languages such as Spanish, Mandarin, or Vietnamese
• Experience in a plastic surgery / med spa / dermatology / medical office
• Experience with accounting and finance software, billing and payments
• Familiarity with medical terminology
• Familiarity with insurance billing and coding

Education:
To college level

Experience:
Minimum 2 years

Schedule:
Flexible, part time 2-4 days between the hours of 9-6pm. Possibly some weekend work.

Please provide a detailed copy of your resume and include a covering letter stating why you would be suitable for this role.

Job Types: Part-time, Contract

Job Type: Part-time

Pay: $18.00 – $22.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Monday to Friday

Application Question(s):

• Are you fluent in any other languages?

Experience:

• Customer Service: 2 years (Preferred)
• Medical Office: 1 year (Required)

Work Location: One location