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Job Description
Calabrio is looking for an entrepreneurial, eager and experienced sales professional to drive revenue and hunt new business for Calabrio. The Senior Account Executive will have experience in the contact center industry, the ability to lead with insights, and lead customer conversations to evangelize the Calabrio message and provide solutions to our customers. The primary responsibility of the Senior Account Executive is to create and execute a regional sales plan focused on Calabrio Software sales activity through direct sales. They will prospect within the market, develop pipeline, and close active opportunities.
The ideal candidate will reside in Minneapolis (Hybrid – HQ), Texas (Remote) or Arizona (Remote).
What you’ll be doing:
- Responsible for the achievement of associated territory sales quotas: software and services
- Uncover, develop and lead all sales activities for the sale of Calabrio products; additional applications, renewed maintenance within existing customer base
- Continually build a strong sales pipeline of well-qualified revenue opportunities
- Responsible for developing and maintaining strong relationships with a high level of trust with key decision makers
- Support and leverage field marketing, product launches, product promotions, tele-business, and other lead or sales generating programs
- Develop and execute an account plan for each customer, including strategy, actions, time frames, milestones and responsibilities
- Effectively manage opportunities through Salesforce.com
- Exhibit strong strategic thinking, initiative and leadership skills
We’re looking for:
- Ability to deliver excellent presentations in person and via phone conference calls
- Strong communication skills with the ability to translate complex technical concepts into business terms and communicate business value
- Proven experience managing process driven sales cycle from prospecting through to close
- Must demonstrate an ability to prospect within end user community
- Excel within a cross-functional team environment and is a strong collaborator
- Accurate and dependable forecasting
- Excellent time management, decision-making, and organization skills
- Proven ability to work effectively in a fast-paced, high-growth, rapidly-changing environment
- Highly motivated, results oriented
- Requires confidence, persistence, and an outgoing personality
Requirements
- Bachelor’s degree, or equivalent relevant working experience
- 7+ years. of direct sales experience in a fast-growing high technology company
- 2+ years B2B software and/or technology direct or channel sales experience in WFO/Call Center industry
- Ability to travel up to 50% primarily within your territory, but potential for other domestic and international trips
Benefits
Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent
What we value most…workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer.
Our commitment is to continue to keep our people healthy, focused, and creative. We’ve built a company culture where you’ll feel motivated and truly excited to come to work. Calabrio is driven by the diversity of our talented team members who come from a wide variety of backgrounds and lifestyles. As an equal opportunity employer, we always consider and embrace ALL individuals including what makes them unique. We believe our team members should be happy and healthy, with peace of mind and a sense of accomplishment.
About Calabrio:
Calabrio has joined forces with some of the best minds and most progressive concepts on enriching human interactions through our customer experience intelligence platform. For you, that means working on high-performing innovative teams that combine their incredible ideas in one incredible company.
Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements).
Awards & Accolades:
Calabrio has 300 Global Partners, more than 2.25 million agents, and over 7,000 customers worldwide. We’ve been doing this for more than two decades and have been recognized by leading independent third parties such as Gartner, Forrester, and G2 Crowd as a leader and visionary. Thanks to the hard work and dedication of every Calabrio team member, we have been recognized by the Star Tribune Top Workplace for 8 years in a row, #27 on the 2022 Fast 50 list, named one of BC’s Top Employers for 2021 and recognized as a top 50 fast-growth company by Minneapolis/St Paul Business Journal.
Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.
We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing . An applicant requesting an accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information.
