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Job Summary
Under the supervision of the Associate Director of Residential Student Development, the Residential Life Coordinator (RLC) is a live-in professional who oversees all the daily operations and leadership of their assigned residential community. The incumbent responsibility includes but is not limited to the following areas: lead Graduate Residential Life Coordinators (GRLCs), Resident Assistants (RAs), and Student Assistants (SAs), case coordination centering around student behavior, residential curriculum and community development, and administrative components. The RLC participates in departmental initiatives and leads or serves on committees as needed. The incumbent assists in the overall development and implementation of the Residential Life and Student Housing programs including the coordination of the residential life staff, programs, services, and facilities of the program. The incumbent is required to live in on-campus in university-provided accommodations so that emergency response requirements can be met effectively and promptly. Incumbent is encouraged to eat meals with students in university dining facilities.
Knowledge Skills and Abilities
Excellent knowledge of English grammar, business writing, punctuation, and spelling. Ability to compose and appropriately format correspondence and reports. Knowledge of practices, procedures and activities related to student Residential Life programs. Two years of experience with Residence Hall Management. Minimum one year experience supervising Resident Assistants (RAs) or other University student workers. Minimum of one year experience in counseling, advising, and programming for college-level students. Demonstrated experience with planning, developing, and conducting training seminars, workshops, and retreats. Demonstrated experience with selection and training of student staff, particularly in a Housing and Residential Life environment. Demonstrated counseling skills in, particularly in student development, conflict resolution, and group dynamics. General knowledge of interviewing and counseling techniques, and ability to listen and reason logically. Ability to assess needs quickly and effectively and intervene in student behavioral and crisis scenarios involving physical and/or emotional risk. General knowledge of group facilitation, oral presentation, and public speaking skills. General knowledge of personal and social problems typically encountered by college students. Commitment to inclusivity and social justice; a demonstrated ability to work effectively within a culturally diverse student population. Ability to advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior. Ability to rapidly acquire a general knowledge of overall operation, functions, and programs of California State University Long Beach. Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Ability to collect, compile, analyze, and evaluate factual data and make oral or written presentations based on these data. Ability to advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior. Ability to maintain dignity and self-control in stressful situations; and ability to respond to emergency and crisis situations. Ability to establish and maintain cooperative working relationships with students, staff, faculty, administrators, and private and public agencies. Exhibition of a high degree of initiative and ability to work independently in complex situations, and of creativity, originality, and innovation in the development of training and orientation programs. Ability to perform accurately in a detail-oriented environment, and to handle multiple work priorities, organize and plan work and projects. Ability to develop accurate budget projections and monitor expenses. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies including ability to always maintain professionalism. Ability to quickly learn and apply a variety of state, federal, CSU, and CSULB policies and procedures. Interpersonal skills to establish and maintain cooperative working relationships with students, staff, peers, administrators, campus and University personnel, clients, state officials, vendors, professionals, management, etc. and maintain a positive and respectful attitude. Demonstrated experience with applying sound professional judgment. Ability to work as part of a team through close collaboration with colleagues and coordinate with others including the ability to maintain a positive and respectful attitude. Must possess excellent customer service and public relations skills. Understanding of confidentiality standards related to FERPA and Title IX. Ability to work variable hours as needed, including occasional late nights, early mornings, and weekends as situations arise. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Ability to consistently report to work on time prepared to perform the duties of the position. Must live on campus in university-provided accommodations so that emergency response requirements can be effectively and promptly fulfilled. Ability to lift up to ~25 lbs. of materials from office to and or from program/events.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university’s commitment to a “vision of excellence.”
Education and Experience
Equivalent to a bachelor’s degree in one of the behavioral sciences, public or business administration, or a job-related field and two years of professional experience in one of the student services program areas required. At least two years of experience in student housing preferred. Master’s degree in Student Development, Higher Education, Counseling, Clinical Psychology, Social Work, or a directly related field, highly preferred. Valid CA Driver License required.
Department
Housing and Residential Life
Classification
Student Services Professional II
Compensation
The salary range for this classification is $4,304 to $6,120 per month.
Benefits
Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
Time Base
Full-time temporary position for 3 years with no permanent status granted. Temporary assignments may expire prior to the ending date.
Application Procedures
Click Apply Now to complete the CSULB Online Employment Application.
Additional Information
The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.
California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Equal Employment Statement
CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race or ethnicity (including color or ancestry), nationality, religion or religious creed, gender (or sex), gender identity (including transgender), gender expression, sexual orientation, marital status, disability, medical condition, genetic information, age, veteran or military status. CSULB is an Equal Opportunity Employer.
To view the University’s Annual Campus Crime Report go to: http://daf.csulb.edu/offices/ppfm/police/statistics/index.html. Copies of the report are available upon request. To request a copy, contact the University Police Department at (562) 985-4101.
CSU Vaccination Policy
The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to [email protected].
Out of State Employment Policy
California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.