Callisto Pediatrics, PLLC Hiring for Medical Receptionist Job at Huntersville, NC Full Time

Callisto Pediatrics expects our Medical Receptionist to perform clerical duties in a competent, professional manner, and previous clinical experience is preferred. Customer service is a priority at Callisto Pediatrics, and our medical staff understand the value of compassionate service and have a willingness to learn and grow in their roles.

Essential Job Responsibilities Include:

• Addressing patient calls, emails, and messages in a friendly and timely manner
• Scanning any documents, faxes, and medical records, as needed.
• Scheduling patient appointments and communicating physician advice/instructions to families as needed
• Scheduling patient referrals and completing prior authorizations
• Adhering to confidentiality standards at all times
• Assisting physician with patient care management including performing exams, diagnostic procedures/treatments, and minor medical procedures as needed
• Obtaining, verifying, and documenting health data of patients into the clinical medical record as needed
• Gathering pertinent health data through patient history, vaccination record, and physical assessments such as vital signs as needed

Education: High School Diploma or Equivalent (Required). Graduation from an approved Medical Assisting Program (Preferred)

Experience: Minimum two years of medical receptionist experience preferred, but not required; Experience in a private practice setting and experience with Electronic Health Records (EHR) is a plus.

Other Requirements: NationalMedical Assistant Certification or Certified/Registered Medical Assistant Certification preferred. CPR Certification (Required). BLS Certification (Preferred)

Performance Requirements:

Knowledge:

• Knowledge of medical terminology, anatomy, physiology, and pathophysiology.
• Familiarity with health care systems, regulations, policies, and functions including clinical documentation standards.
• Knowledge of equipment, supplies, and materials needed for medical treatment.
• Understanding of basic laboratory procedures including preparation and screening.
• Knowledge of infectious disease management and control and safety standards.

Skills:

• Read, understand, and follow written and oral medical orders/instructions.
• Initiate appropriate emergency procedures effectively in emergency situations.
• Exercise initiative, problem-solving, decision-making, and multi-tasking
• Perform injections and fingersticks (not required, but is a plus)

Abilities:

• Establish and maintain effective working relationships with coworkers and diverse patient populations.
• Ability to perform mathematical calculations for drug dosages.

COVID-19 precautions:

• Personal protective equipment provided
• Temperature screenings
• Sanitizing, disinfecting, and cleaning procedures in place

OTHER:

Equipment Operated: Phone, computer, medical charts, stethoscope, echocardiography (EKG) machine, ear-washing instruments, blood pressure cuff, speculums, and other nursing items. May involve use of walkers, wheelchairs, pulse oximetry, and oxygen tanks.

Work Environment: Medical exam and treatment rooms and medical offices. Environmental setting (lighting, temperature, air quality, acoustics) controlled.

Mental/Physical Requirements: Occasional exposure to communicable diseases and biohazards. Daily standing, squatting, walking, bending, and maneuvering. May require lifting up to 50 pounds to transfer/turn patient with/without assistive devices. Stress can be triggered by workload and difficult patients.

Job Type: Full-time

Pay: $14.00 – $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Life insurance
• Paid time off

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Pediatrics

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
All customers are required to undergo temperature screening and masks are mandatory to enter the facility.

Application Question(s):

• Do you have any clinical experience in a medical office or hospital setting?
• Do you understand medical terminology?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• Computer skills: 1 year (Required)

Work Location: One location