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- Assist with the management and direction of the student housing community
- Assist with hiring and on-boarding of all
maintenance and house-keeping personnel - Monitor and control payroll and budget activities
- Schedule of office/desk
hours for managers and other professional staff in addition to external vendor partners weekly and weekend duties of assigned areas - Provide support with residence life program components which may include professional staff training & recruitment, residence hall
opening and closing, intersession housing, and summer programs. - Encourage student accountability for the Student Code of Conduct
and Residence Life policies and procedures - Serve as hearing officer and adjudicate violations of property related policies
- Participate as required in on call responsibilities and during emergency periods as directed by Campus Apartments
- Handle
emergency or problem situations in an efficient, controlled, professional and effective manner to ensure the safety and well-being of
residents. - Provide guidance and leadership to students, directly and through the supervision of professional staff.
- Lead
assessment efforts within the University Housing department to measure student satisfaction, and retention. - Assist in addressing
questions or concerns from parents, students and various university constituents. - Be a positive role model for residents and
staff - Establish and maintain positive relationships with the University.
- Administer Risk Management/Loss Prevent
Programs - Conduct crisis prevention and intervention
- Maintain policy enforcement and assist in disciplinary
issues - Assist the GM to ensure appropriate occupancy rates, evictions, revenue and expenses are maintained
- Assist the GM
to ensure all contractual duties and obligations are met - Demonstrated experience in community development, crisis response and
staff supervision. - Ability to establish harmonious working relationships with members of the University community
- Experience working with diverse populations and educating students on issues of diversity
- Ability to multi-task in a
fast-paced, high traffic environment - Excellent interpersonal, written and oral communication skills
- Previous experience in
housing/residential life preferred. - Master’s Degree in student affairs, higher education administration, education or related
field preferred
