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About Us CannaCraft is one of the largest and most recognized Cannabis companies in California. Our award-winning brand portfolio is the convergence of industry expertise, cutting-edge technology, and the belief that cannabis has the power to transform lives for the better. We offer hundreds of cannabis products masterfully crafted by leading cannabis researchers and scientists. Our family of brands includes AbsoluteXtracts, Care By Design, Farmer and the Felon, and HIFI Sessions.
About The Role
The Senior Director of Distribution & Logistics is responsible for leading the company’s strategic and tactical processes in CannaCraft’s inventory and fulfillment operations. The successful incumbent will lead efforts to effectively optimize workflows and productivity for the Company’s distribution and logistics arm. We are looking for a dynamic leader with strong communication skills.
Primary Duties/Responsibilities
- Leads the team / division responsible for on-time and in-full delivery of products to customers, to include:
planning, routing, inventory management, pick/pack/fulfillment, customer service, collections, and METRC
compliance.
- Manage, create and improve processes and procedures in these areas, with the end goal of reducing
errors and providing consistent, high quality customer service.
- Maintain processes and ensure SOPs are clear and adequately implemented, to set clear performance
expectations for the team.
- Identifies opportunities for process improvements and works with the team to implement.
- Is the primary point of contact for leadership and sales teams regarding orders and related issues. Must
have a sense of urgency to address issues and continually improve processes to reduce errors.
- Works closely and effectively communicates with manufacturing and sales to deliver customer
satisfaction.
- Key contributor in the implementation of new systems, providing thought leadership to ensure functional requirements are met and upstream and downstream implications are considered.
- Regularly evaluates departments capacity and proactively recommends actions needed to scale capacity for growth.
- Has full accountability for all products flowing through the distribution department
- Develops and implements KPIs related to distribution functions and proactively manages the department to deliver results that accomplish planned objectives and drive positive performance.
Qualifications And Education Requirements
- 5+ years in a fulfillment or inventory management production environment
- 2+ years in a management role
- 1+ years in the regulated cannabis industry
- Must be highly detail oriented and able to thrive in a fast-paced environment
- Strong communicator who is transparent and effective delivering feedback and escalating issues to the
appropriate leadership
- Ability to work independently with a high degree of initiative and drive
- Prior experience developing teams.
This is a full time, exempt position based in Santa Rosa, California.
CannaCraft offers a competitive wage and comprehensive medical, dental, vision benefits + PTO and 401K. Dog friendly work environment for friendly pooches!
We are a second chance friendly and equal opportunity employer. Qualified applicants will be considered regardless of race, color, religion, sex, national origin, age, disability, or genetics.
We look forward to hearing from you!
NOTICE TO APPLICANTS
Please take notice that CannaCraft (the “Company”) collects certain information about you.
The Company philosophy is to safeguard personal employee information in its possession to
ensure the confidentiality of the information. Additionally, the Company will only collect
personal information that is required to pursue its business operations and to comply with
government reporting and disclosure requirements.
If you are a California job applicant, you can review the Company’s full Privacy Notice for a
description of the Company’s privacy practices with respect to our collection of Personal
Information as required under the California Privacy Rights Act and the California Consumer
Privacy Act at the link:
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