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Job Summary: Job Summary:The Operations Manager for Last Mile is responsible for the smooth operation of terminal operations.
Duties and Responsibilities:
- Plan and direct logistics of delivery for client.
- Supervise office staff.
- Act as liaison between customers, and contractors.
- When escalated from dispatch, handle customer complaints.
- Schedule staff and effectively communicate schedule.
- Administrative duties including budgeting, payroll, scheduling, and employee relations.
- Enforce culture of safety in all daily activities.
- Complete all collision and injury reports accurately and timely.
Qualifications:
- High school or equivalent
- Must be able to work effectively with all types of people
- Knowledge of DOT regulations
- Proficient in Word and Excel
- Previous experience helpful
- 3PL experience +
