Cardiovascular Provider Resources Hiring for Front Office- McKinney at McKinney, TX Full Time

HeartPlace – USHV has an excellent full time employment opportunity, with benefits, for an experienced Front Office employee that will work at our McKinney HeartPlace clinic. Prior recent working experience in a clinical front office capacity is required. Experience in cardiology strongly preferred. .

Minimum Requirements For Applications

• High school diploma or accredited GED.
• Minimum 3 months experience in a front office clinical role, 1 year experience preferred.
• Fluently speaks, reads, and writes English. Bilingual in Spanish is a plus.

General Summary

Responsible for front office clinic duties, up to and including, check in, check out, phone reception, scheduling and any other general office duties required.

Key Responsibilities

• Maintains full-time presence at the front desk.
• Registers all new patients at time of check-in and enters data in computer system.
• Insures all established patients have updated and accurate demographic information.
• Updates and maintains computer system with all patient information changes.
• Requests co-pays, patient balances and coinsurance from patients at time of arrival.
• Provide support for all in-coming calls to the clinic.
• Communicates the arrival of patients to the clinical area.
• Successfully completes the pre-certification process prior to the patient arrival.
• Prepares charts/paperwork for next day’s patients.
• Supports the check out process of the clinic. Calculates and totals charge amount; collects co-pays and deductibles, informs patient of the charge for services.
• Supports the scheduling process of the clinic.
• Clinic staff who have physician panels that support multiple locations may be required to travel as needed to serve the patients at those locations.
• Provides excellent customer service and the highest quality patient care.
• Follows all OSHA and other safety guidelines.
• Completes education requirements timely as set by the Company.
• At all times protects the confidentiality of protected health information (PHI) of patients per HIPAA regulations; including does not review his/her own record, or records of employees or co-workers without a “need to know”.
• Actively demonstrates teamwork at all times.
• Adheres to company safety standards at all times, such that no serious (requiring medical attention) injury occurred during the prior 12-month period.
• Attends work in accordance with the attendance management policy.
• Follows other policies and procedures such that there are no verbal or written warnings during the evaluation period.
• Performs all other duties as required.
• Completes pre-authorizations for patients as needed.
• May be required to move between locations as needed.

Knowledge, Skills And Abilities

• High school diploma or accredited GED. For prior hired, after a review and approval, grandfathering through company experience.
• Minimum 3 months experience in a front office clinical role, 1 year experience preferred.
• To Float, must have 6 months of experience working in a front office clinical role.
• Experience working in a Cardiology physician office strongly preferred.
• Fluently speaks, reads, and writes English. Bilingual in Spanish is a plus.
• Understanding of OSHA requirements in a clinical setting
• Understanding of HIPAA requirements.
• Excellent verbal and written communication skills.
• Is able to be present at work during the scheduled hours and days of the job, in accordance with the Company’s Attendance policy.
• Ability to meet physical demands of the job which include, but are not limited to: standing, bending, pushing, pulling, lifting, transporting supplies or equipment, walking for extended periods of time, and occasionally lifting and carrying items which may weigh up to 50 pounds.
• Vision and hearing must be within or correctable to within normal range.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.