Care For the Homeless is seeking a Patient Services Representative (PSR)SUMMARY: the Patient Services Representative (PSR) provides day-to-day front/back-end support to patients and the clinical team in accordance with FQHC Article 28 and Patient Centered Medical Home (PCMH) model. The PSR will obtain and verify patient demographic, insurance and income information to ensure accurate and timely visit processing and reimbursement. The PSR will also check patients in and out of their face-to-face or telemedicine visit, schedule follow up appointments, process referrals and authorizations. The PSR will work as part of our PCMH team. with the following essential duties and responsibilities:ESSENTIAL DUTIES AND RESPONSIBILITIES OF A PATIENT SERVICES REPRESENTATIVE:
Patient Registration, Documents and Insurance Verification
Appointment Scheduling
Specialty Referral/Diagnostic Imaging Order(s)
Visit Processing
Telemedicine/Web-Encounters
OTHER DUTIES OF A PATIENT SERVICES REPRESENTATIVE: : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Employee may be assigned to work at multiple sites within Brooklyn, Bronx, Manhattan, or Queens.Required Education & Experience:
Preferred Education & Experience:
Skill Sets:
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, and to use their hand to finger, handle or feel objects, tools or controls; and reach with hands and arms. The employee may stretch and have other minor physical exertion while moving equipment. Specific vision abilities required by this job include close vision and the ability to adjust focus.Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee understands that the patients may exhibit unpredictable behaviors. Adequate preparation and precaution is necessary. The employee may be exposed to changing weather conditions.Travel Requirements: While performing the duties of this position, the employee may be required to travel to CFH sites located within Brooklyn, Bronx, Manhattan and Queens. Employee may be required to travel by automobile, ferry or public transportation.Job Type: Full-timeBenefits:
Schedule:
Experience:
Work Remotely:
Job Type: Full-timeBenefits:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: One location
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