Job Discription
Position: Patient Care Manager III/IV – Carolinas (Remote) |
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Job Id: 1066 |
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# of Openings: 1 |
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Headquartered in Brisbane, Calif., CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients. Patient Care Manager III/IV – Carolinas (NC, SC, TN) (Remote) As a Patient Care Manager III/IV (PCM III/IV) at CareDx you will interact with medical professionals at leading clinics to provide support and problem resolution, ensuring their long-term success. The Patient Care Manager will manage and nurture the relationships with named accounts within a geographic region. You will use your knowledge of the healthcare industry and medical diagnostic processes to be a proactive and thorough problem solver so that our customers will develop trust and confidence in CareDx. As a PCM III/IV you will be responsible for addressing non-routine customer questions; for identifying and assisting with the implementation of improvements in efficiency and service quality; and for providing peers with additional analytic information that will help CareDx achieve our goals. Our customers include physicians, nurses, clinical laboratory personnel, other clinicians, patients and family, payers, CareDx field personnel, management, laboratory, and partners. You will be an integral part of our commercial team and be responsible for the day to day support as the lifeline to our transplant centers and patients. Working alongside our sales force, you’ll have the opportunity to be a part of a winning team and make a real impact on patient care. Responsibilities:
Qualifications
Travel:
Additional Details: Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients. Our competitive Total Rewards package includes:
In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow. With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it’s an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together. CareDx, Inc. is an Equal Opportunity Employer and participate in E-Verify program. ******** We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
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