Career Group Inc Hiring for Operations Manager Job at Jersey City, NJ Full Time

A Prominent Investment Banking Firm is seeking an Operations manager for their office in New Jersey. The ideal candidate has Previous management experience in Temporary Staffing, Talent Acquisition/Human Resources; MSP experience. **Position will start remote but move to hybrid model in near future (2 -3 days in office as needed)**

RESPONSIBILITIES:

• Responsible for managing the daily operations and strategic management onsite at investment banking client through contingent workforce
• Daily activities will include; managing operational meetings with client contacts, oversee the onsite recruiting team, monitor escalations and briefing suppliers
• Ensure smooth delivery in areas of service; Independent Contractor Compliance; Payrolling of client-referred/self-sourced workers; Statement of Work Management; worker on/offboarding and Co-Employment Risk Mitigation
• Ensure contractual scope of services is delivered to the highest standards through strong line management, cross training, and regular process review
• Ensure strong understanding of client and market dynamics among all team members
• Engage and partner with the Program Manager and Director of Client Services to introduce any new services to the client
• Manage supplier relationships through close communication and collaboration. Participate in all relevant training programs available internally for business and professional development knowledge
• Maintain relationships with PRO colleagues at other client locations, utilizing support and experience to identify suitable improvements to own client processes and services
• Conduct continuous analysis of supplier performance via the scorecard methodology
• Develop and maintain client relationships through regularly meeting with client Hiring Managers and other users of the program, encouraging feedback continuously
• Contribute to internal account reviews and quarterly business development plans
• Participate in developing account annual forecast and monitor team’s delivery according to plan forecasts
• Manage on-site team effectively, offering guidance and support as needed to maintain a high performing team

SKILLS:

• Bachelor’s degree
• Previous management experience in Temporary Staffing, Talent Acquisition/Human Resources; MSP experience preferred
• Working knowledge of employment and labor laws in areas of operation
• Experience evaluating and improving process management
• Extensive vendor management experience across disciplines and geographic locations preferred
• Experience with on-site operations for Fortune 500/1000 companies preferred
• Service/customer service and detail oriented
• Proficiency in MS Excel preferred
• Strategic thinking and program solving skills

Please submit your resume to be considered

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Job Type: Full-time

Pay: $80,000.00 – $110,000.00 per year

Benefits:

• Health insurance

Schedule:

• 8 hour shift

Work Location: Multiple Locations