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Job Description
POSITION OBJECTIVE
Working under general supervision, serve as the project manager for university-wide workforce planning initiatives. Manage special and other confidential projects assigned by the Vice President for Human Resources. Participate in organizational workforce strategic planning and policy development.
ESSENTIAL FUNCTIONS
- Provide leadership, oversight and project management for university-wide workforce planning initiatives to meet the goals and priorities of the department. Define project scope and determine available resources. Establish the main objectives of the project and its purpose. Identify key internal and external stakeholders, discuss shared expectations, and gain the required authorization necessary to move a project forward. Set realistic time estimates and evaluate the team/resource capabilities. Create a clear and concise plan to both execute the project and monitor its progress. (18%)
- Assemble and direct moderate-to-large project team with the right mix of skills, develop detailed project plan. Organize and motivate project team. Build and develop the project team to ensure maximum performance, providing purpose, direction, and motivation. Develop clear, straightforward plans that stimulate team members to reach their full potential. Reduce bureaucracy and steer team down a clear path to the final goal. Effectively coach, guide, and motivate team members. Foster a productive work environment by communicating regularly with team members. (18%)
- Control time management. Work with the project team to deconstruct large deliverables of processes into manageable and measurable project tasks. Clearly define, sequence, and estimate the duration of activities. Set realistic deadlines. Develop and maintain schedules. Communicate deadlines consistently to team members. Make adjustments as needed before the project reaches its final stages. (15%)
- Establish and maintain processes to manage scope over the project lifecycle, setting project quality and performance standards. Assess and manage risks within, and across, multiple projects. Identify and evaluate potential risks, determining strategies to avoid or minimize negative impact. (14%)
- Ensure stakeholder/ leadership satisfaction. Involve leadership in the project as much as possible to minimize uncertainty and prevent unwanted surprises. Maintain effective communication and keep the stakeholders informed. Report project outcomes and/or risks to the appropriate management channels as needed—escalate issues as necessary based on project work plans. Establish and maintain cooperative internal networks throughout the university. Develop communication systems and mechanisms (monthly meetings, email lists, etc.) to keep internal networks fully apprised of activities. (10%)
- Monitor and analyze progress—both expenditures and team performance. Develop and implement the application of meaningful metrics and track progress toward established goals including funding, relationship management, communications, and policy through the creation of new reporting tools. Collate activities of proposal developers and institutes into these metrics in order to provide a holistic picture of new business development and new strategic initiatives. Assure that the right resources are focused on key proposals. Monitor and assign resources appropriately to streamline project efficiency and maximize deliverable outputs. Take corrective measures. (9%)
- Manage reporting and documentation. Provide leadership with detailed reports on potential issues within the schools and departments. Work closely with HRIS team to collect and coordinate aggregate data. Translate those data into insights through data analysis that drives deliberate action plans at the appropriate levels. Present comprehensive reports documenting fulfillment of project requirements, and assessment of the project’s history, including what was done, who was involved, and what could be done better in the future. (9%)
NONESSENTIAL FUNCTIONS
- Estimate project costs and resources. Develop project budget. Frequently review the budget and plan ahead to avoid massive budget overruns. Ensure resources are allocated appropriately for strategic projects. (2%)
- Participate and represent the Human Resources Department on various committees and meetings (e.g. Staff Advisory Counsel and General Counsel meetings). (2%)
- Participate in and support the Human Resources event planning committee (e.g., Benefits Fair, Staff Awards, Party on the Quad, Employee Appreciation Day, Pop Up HR, etc.). (2%)
- Perform other duties as assigned. (1%)
CONTACTS
Department: Frequent contact with Human Resources staff for collaboration and consultation.
University: Collaborate and coordinate through other key departments as appropriate for strategic projects. Frequent contact with faculty, staff and employees to accomplish project goals.
External: Contact with peer institutions and other organizations when researching, soliciting and/or providing data. Some contact with individuals as necessary.
Students: Little or no student interaction.
SUPERVISORY RESPONSIBILITY
This position has no direct supervisory responsibilities. May facilitate and direct project teams and committees.
QUALIFICATIONS
Experience: 10 years of human resource experience and/or experience in higher education.
Education/Licensing: Bachelor’s degree required. Master’s degree preferred.
REQUIRED SKILLS
- Superior verbal and written communication skills. Ability to approach people, create meaningful relationships with co-workers, and articulate a clearly established vision of what you wish to achieve.
- Skillful negotiator with the ability to keep involved parties working toward a unified goal at all times. Ability to interact with colleagues, supervisors, and customers face to face. Proven success working with all levels of management.
- Excellent scheduling and time management. Adept at juggling multiple schedules and can anticipate roadblocks before they occur. Ability to maintain flexibility.
- Excellent leadership skills. Ability to foster a productive work environment. Ability to coach, guide, and motivate individuals. Strong presentation skills.
- Technical expertise. Proficient with Microsoft Office Suite or related software.
- Risk management—ability to identify and plan for potential problems that might derail a project.
- Strong analytical and critical thinking skills.
- Ability to meet consistent attendance.
- Ability to interact with colleagues, supervisors and customers face to face.
WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Diversity Statement
In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.
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Reasonable Accommodations
Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.
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COVID Vaccination
Case Western Reserve University has implemented a COVID Vaccination policy requiring evidence of COVID-19 vaccination for all students, faculty and staff with an on-campus presence. Religious and medical exemptions may be provided in accordance with applicable federal and state laws. For more information go to: https://case.edu/equity/covid-19-accommodations. Applicants may contact the Office of Equity at 216-368-3066 /equity@case.edu for information regarding religious or medical exemptions as an accommodation.