NOC Technician
Description:
The successful NOC Technician will perform network surveillance to maintain integrity of Cellular One production network. The role of the NOC Technician is to ensure the reliability of Cellular One network that serves our clients by providing support that will promote the health and stability of the network. The NOC Technician works cross-functionally with internal resources, equipment vendors and facility providers to resolve issues in our deployed infrastructure.
ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
The NOC Technician job includes:
QUALIFICATIONS: The following education, experience, ability and skills are required for this position
EDUCATION and/or EXPERIENCE: A qualified candidate should have at minimum an Associate’s degree and 3-5 years’ experience working in NOC environment in the Telecommunications industry.
LANGUAGE SKILLS : Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to customers and fellow employees. Possess telephony etiquette ability.
MATHEMATICAL SKILLS : Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret graphs
REASONING ABILITY : Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS: Certificates and licenses that may verify any and all of the above listed qualifications. Applicants must pass a company background check for required access to various internal and external locations.
PHYSICAL DEMANDS : The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of their job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions. The following is a breakdown of the amount of physical demands for the job. Standing, sitting, use hands and fingers at computer, and talking on telephone.
WORK ENVIRONMENT : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Some of the work is performed in a climatic controlled environment; some is performed outside in all types of weather conditions.
COMPUTER SKILLS : A qualified candidate should have an advanced level of PC experience. Working proficiency in Windows Operating Systems, Microsoft Office, Unix OS’s, Network Management systems (i.e.Netcool, openNMS), Centralized device and remote device management i.e. telnet, snmp, ftp.
Job Type: Full-time
Pay: $17.00 – $20.00 per hour
Benefits:
Schedule:
Supplemental Pay:
COVID-19 considerations:
We follow all CDC guidelines.
Ability to commute/relocate:
Education:
Experience:
Work Location: One location
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