TITLE: Onboarding Project Manager
CENTEGIX™ innovates technology to enrich and save lives. Our award-winning CrisisAlert™ platform is an IoT crisis management solution that utilizes mobile and desktop applications along with a mesh network of smart ID badges, strobes and locator beacons to provide campus and district-wide protection. Instant communications through audio and visual cues assist in a rapid and proportional reaction to any incident or crisis. CrisisAlert™ is a force multiplier, allowing staff and security professionals to request assistance and implement lockdown protocols from anywhere. We go well beyond the limitations of legacy communications devices and single-dimensional apps, because in a crisis: Every. Second. Matters.
PURPOSE:
You have the opportunity to make a real difference! Join a passionate, technology savvy team with a mission that is truly life-saving. As an Onboarding Specialist, you are the face of CENTEGIX™ and will act as the primary point of contact for new clients, providing a high-touch onboarding experience for their CrisisAlert solution, from the initial introduction call, through the information collection, administrative and technical setup, to successful completion of their testing cycles and training of their end users. As an ideal candidate, you are passionate about putting the customer first. You are outgoing, organized and provide top-notch service to our customers over the phone, in person, and using written communications. You will play a key role in assisting leadership to create and deliver the Customer Experience Strategy for CENTEGIX™ and provide input for continuous improvement across departments.
POSITION RESPONSIBILITIES:
REQUIREMENTS:
Job Type: Full-time
Pay: $28,198.61 – $103,883.85 per year
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Work Location: Remote
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