Central Texas ENT Associates Hiring for Receptionist Job at Stephenville, TX Full Time

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards. Insurance knowledge is a must. You must be able to verify insurance.

Responsibilities

• Greet and welcome patients as soon as they arrive at the office
• Check-in patients
• Must be able to travel to multiple office locations as needed (within a 90-mile radius)
• Answer, screen, and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Order front office supplies and keep an inventory of stock
• Update calendars and schedule appointments
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
• Verify patient eligibility, submit insurance claims.

Skills

• Proven work experience as a Receptionist, Front Office Representative, or similar role
• Proficiency in Microsoft Office Suite (eClinical & Sycle.net experience is a plus)
• Some insurance knowledge is a must
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree/GED required

Bonus Qualifications:

• CRM/EMR experience
• Insurance verification experience
• Insurance billing experience

Job Type: Full-time

Pay: $11.00 – $14.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Required)

Willingness to travel:

• 50% (Required)

Work Location: One location