Central Transport Hiring for Collections Specialist Job at Warren, MI Full Time

Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 80 years is currently seeking a Revenue Relations Coordinator for our Corporate office in Warren, MI. We are in search of an assertive, highly organized individual who is looking to begin a career, or is looking to take the next step. This customer facing role is a critical position to maintaining customer perception of our organization as well as to ensure timely payment for services rendered.

This is a tremendous opportunity for those seeking full-time employment with a fiscally responsible, technologically superior, international transportation and logistics provider who continues to grow. If you enjoy an energetic, team-oriented environment and would like the chance to be a part of a fast- paced, top performing transportation company, we want to hear from you.

Job Responsibilities:

· Locate and notify customers with delinquent accounts via phone/email/mail

· Documenting efforts and contact to help determine appropriate next steps

· Maintaining and notating all necessary information regarding customer and account status

· Addressing billing inquiries

· Building and maintaining a positive relationship with customers

· Working effectively with other team members

· Communicating with sales team members as needed regarding account status

· Providing overall collections support as necessary

The ideal candidate will possess the following:

· Superior communication skills including: listening, speaking, reading and writing

· Strong attention to detail and sense of urgency

· Ability to maintain professional demeanor at all times

· Experience with Microsoft Office; MS Word, MS Excel, MS Outlook

· Strong attention to detail and ability to follow up consistently

· Affinity for detailed note taking and investigation/research

· Positive outlook/team player

· Call center/customer service/collections experience is preferred, but not required

· Associates Degree in a Business or Accounting related field is preferred but not required

· Current students that are able to work full time are encouraged to apply!

Salary and Benefits:

· Starting rate at $18 and up based on experience

· Medical/dental/vision benefits

· 401(k)

· Paid vacation

· Life Insurance

· Collaborative environment

· Opportunity for advancement

Job Type: Full-time

Salary: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Signing bonus

Ability to commute/relocate:

• Warren, MI 48089: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location

Job Type: Full-time

Pay: $18.00 – $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Warren, MI 48089: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location