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Job Description
Great Day Improvements LLC, an innovator and leader in the home remodeling market is currently seeking a driven and experienced Regional Operations Manager to oversee all aspects of the Installation and Operations in our SOUTHEAST region. The region covers the North/South Carolina, Virginia and Georgia encompassing 8 branch locations and will continue to grow. Great Day Improvements is a vertically integrated company who designs, manufactures, sells and installs the Patio Enclosuresxe2x84xa2 sunroom and Stanekxe2x84xa2 window products.
As a contributing member of our successful Management Team, the candidate will be charged with effectively and successfully managing the Installation/Operations of the three regional branches.
Responsibilities
xc2xb7 Day to day Operations Management of multiple locations
xc2xb7 Job and project management utilizing our in-house CRM system
xc2xb7 Oversee implementation of our customer satisfaction process.
xc2xb7 Responsible for job profitability, job costing, budgeting, etc.
xc2xb7 Recruit, hire, and train teams based on capacity needs
xc2xb7 Oversee performance of the teams and train them on proper procedures.
xc2xb7 Evaluate and monitor performance and quality standards of sub-contractors.
xc2xb7 Oversee training of proper installation procedures for all of company products.
xc2xb7 Oversee and perform, if necessary, measures, breakouts and order materials accordingly.
xc2xb7 Ensure that safety standards are reviewed and implemented.
xc2xb7 Meet with customers to review difficult and/or complicated jobs or to solve difficult service problems.
xc2xb7 Maintain a rolling 30-day installation schedul
Qualifications
xc2xb7 Minimum of 5 yearsxe2x80x99 experience in general management, preferably in the remodeling or residential construction industry.
xc2xb7 P&L responsibility preferred.
xc2xb7 Experienced in team building and management preferred.
xc2xb7 Strong organizational, communication and leadership skills.
xc2xb7 Must be process oriented.
xc2xb7 Excellent customer relations and problem solving skills are required.
xc2xb7 Experience in dealing with multiple trades and sub-contractors.
xc2xb7 Must be competent in the use of technology; experience with MS Excel a plus.
xc2xb7 Must be able to travel (drive) to the all locations regularly
COMPENSATION:
Great Day Improvements LLC offers the successful candidate the following a generous base salary plus bonus/variable compensation.
Competitive benefits package including:
xc2xb7 Health insurance xe2x80x93 several options including a company matching HSA
xc2xb7 Vision and Dental plans
xc2xb7 Company matching 401(k) Plan
xc2xb7 Short and long-term disability insurance plans
xc2xb7 Vacation and Holiday pay
Purpose and Scope of Job:
The Regional Operations Manager is responsible for overseeing the operation from contract to completion of project. The OM position will oversee a Region consisting of multiple locations xe2x80x93 with two direct s in each location, the Operation Administrator and the Installation Field Supervisor, this position maintains the communication with our customer throughout the project and is responsible for the profitability of the project. Oversees and is a part of obtaining permits, ordering, managing and scheduling subcontractors, and all scheduling of projects. With Regional Manager, is responsible for planning revenue/profitability and meeting those monthly, quarterly, and yearly targets. They review difficult jobs, and ensure that all jobs are installed in accordance within company guidelines of quality and profitability. Responsible for meeting with customer to review difficult, complicated jobs and address customer concerns. They are responsible for the hiring and training of the installation team.
GDI is an Equal Employment Opportunity Employer
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