The Loss Prevention group within Banking Operations is responsible for moving assets into, out of, and between Schwab accounts. We play a critical role for the firm in our efforts of delivering service and an elite client experience for both retail investors and independent advisors, while providing a controlled and disciplined environment that allows our employees to feel valued and engaged. This is a Specialist role on the Loss Prevention team which is responsible for reviewing high-risk money movements.
As a Banking Operations Specialist on the Loss Prevention team you will work on a multi-facet team that provides client servicing and processing of time sensitive high-risk client transactions. This role requires the ability to conduct effective telephone interviews and forensic research and document the written results in the case management system in a clear and logical manner. The Specialist will interact with other teams including: Financial Crimes Risk Management, Identity Theft, and the Senior Vulnerable Investor teams to review and resolve cases in addition to communications with internal and external clients.
Key responsibilities may include:
What you have
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
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