Charter Oak Health Center Hiring For Community Health Worker at Hartford, CT, United States Full Time

Job Description

JOB OPPORTUNITY AVAILABLE FOR

**** Full-Time Community Health Worker – Temporary – Covid-19****

Grant Funded Position

Charter Oak Health Center promotes healthier communities by providing quality, safe, patient-centered health care services in medically under-served areas, regardless of ability to pay.

At Charter Oak Health Center, we like to think globally and act locally. While serving our community, we are committed to becoming a model for other health centers to emulate. Our mission guides our work every day.

Charter Oak Health Center is seeking employment of a Community Health Worker who is eager to work in a diverse environment. This person must have passion to work in the under served environment and must be a team player. The individual must believe in the mission and vision of Charter Oak Health Center in order to deliver support to those in need.

SUMMARY OF JOB DESCRIPTION: The Community Health Worker (CHW) will act as part an Integrated Behavioral Health Team under an innovative program. The program is designed to improve patient outcomes through intensive care coordination activities combined with solid quality improvement measures and patient participation. The CHW will engage in personalized, continuous contact with patients to engage them and drive them toward success with their care plans. The CHW will call patients, meet with them face-to-face, track their progress, act as cheerleader in their successes, participate in interdisciplinary meetings, lead wellness activities, and connect patients to community resources.

Essential Position Duties

• Through cooperative efforts involving the patient on an intensive level, teach skills that will assist patients with overcoming the factors that may be influencing their current conditions.

• Be a positive force in the lives of our patients, compassionately conveying the message to patients that many of the challenges will not be easy to overcome without significant patient commitment to making positive changes in their lives that will reduce the negative health conditions that they are experiencing.

• Conduct interviews with patients to assess the social, behavioral and physical needs of our patients to be successful in attaining their goals.

• Assist in developing comprehensive coordinated care plans for patients.

• Maintain sustained contact with patient through phone calls, emails, texts, and in-person meetings.

• Monitor patient progress in completing each of the steps on their care plan which may involve follow-up medical visits, meeting with specialists, nutrition, behavioral health or substance abuse counselling or assistance with finding shelter, food supports or any variety of aid that will help to stabilize and encourage them to make positive progress on their goals.

• Review and analyze electronic medical records and other data to understand patient progress metrics and identify when it is necessary to reach out to patients for additional support.

• Appropriately refer patients to community resources and other organizations and be actively involved in making connections and following up with patients.

• Participate in the interdisciplinary care coordination team

Compliance Responsibilities

• Complies with applicable legal requirements, standards, policies and procedures including but not limited those within the Compliance Process, Code of Conduct and HIPAA.
• Participates in required orientation and training programs, as required.
• Reports concerns and suspected incidences of non-compliance in accordance with COHC Compliance Reporting Process.
• Cooperates with monitoring and audit functions and investigations.
• Participates, as requested, in process improvement responsibilities.

QUALIFICATIONS:

Core Competencies/Skill Sets

• Must have experience working with a diverse population and must be culturally competent.

• Behavioral Health background preferred.

• Knowledge of local and regional health and social service resources.

• Bilingual English/Spanish required.

Professional Experience/Educational Requirements

• Two years of human service experience preferred.

Certification/Licensure