Charter Technology Solutions Hiring for Sr. Network Engineer Job at Brooklyn, NY Full Time

The Senior Project Specialist is an owner of, and expert in, large parts of their job function, has exceptional communication and customer service skills, takes initiative, and thrives in a demanding, fast-paced environment. When it comes to solving critical issues, the Senior Project Specialist demonstrates outstanding critical thinking, the ability to corral the correct team members across departments and delivers a wholistic solution with urgency and precision.

As a senior member of the Engineering team, the Senior Project Specialist must be able to successfully lead a technical project with up to $1M in value. The Senior Project Specialist will design, configure and deploy new or upgrade existing, physical, virtual and cloud network, server, communication platforms and classroom and education technologies. Larger projects may have 1-3 junior technicians assigned, in which case the Senior Project Specialist will operate in a mentor and supervisor capacity.

The Senior Project Specialist will set network and system design and configuration standards, create supporting documentation, and provide training to other team members at CTS. The Senior Project Specialist will act as the technical escalation point for the rest of the Professional Services and Service Delivery departments. The Senior Project Specialist will coordinate with the Sales, Solutions and Client Management teams to ensure technical standards are adhered to during project scoping.

WHO WE ARE:

Charter Technology Solutions is a niche Managed Services Provider in the K-12 education sector. We are the preeminent IT services provider to the fast-growing Charter School movement in New York City and beyond. We are located in Brooklyn, NY. Learn more about us at www.charterts.com

WHO YOU ARE:

You are an expert technologist and communicator, who loves teamwork, with a passion for making a difference in the lives of students, teachers, and administrative staff.

You anticipate and resolve problems in a way the problems do not return. You find joy in quality solutions that are reliable, scalable, and cost effective. You can work independently, lead a team of junior technicians or as a part of a cross-functional team.

You are patient and passionate about sharing the knowledge with others through documentation and training sessions.

COMPENSATION AND BENEFITS:

We award our employees based on merit. This includes financial incentives on top of competitive base pay, paid vacation, sick and personal days and holidays. The company offers fully paid medical, dental and vision plans to all employees. Tuition reimbursement for relevant training courses is provided.

REQUIRED SKILLS:

A high degree of proficiency in most of the below technologies is required for Senior Project Specialist:

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Solid understanding of cloud computing platforms, Google Workspace, AWS, Azure, etc.

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Experience working with and designing networks using Cisco, HPE, Juniper, SonicWall or equivalent

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Experience with server platforms such as Dell, HPE, Supermicro or equivalent

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Microsoft, VMWare, experience a must, Linux experience preferred

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Prior experience selling and/or implementing VoIP and SIP platforms

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WLAN design skills utilizing toolsets such as Ekahau Pro, understanding core RF principles

QUALIFICATIONS:

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8+ years of proven IT engineering experience, 2+ years in L3 or an equivalent lead role.

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A minimum of CCNA level proficiency is required; CCNP is highly preferred

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Excellent communication skills – ability to communicate complex information to technical and non- technical audiences. Must write proposals for school principals so they don’t need a red pen.

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Proficiency with basic accounting and finance concepts and a high degree of financial literacy

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Self-motivated, results-driven, and highly organized

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The ability to manage multiple projects simultaneously

REQUIRED CRITERIA FOR ALL LEVEL 4 EXPERTS:

Knowledge: Owner of, and expert in, large parts of their job function. Uses expertise to provide guidance, anticipate problems, and develops workarounds to avoid them. Demonstrates proficiency in creating improvements and solving problems within the department.

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CTS-Specific Knowledge Competencies: Networking: Able to conceive, plan and build business networks for most businesses with at least one vendor equipment set. Skillset at or comparable to Cisco CCNP or better Telecom: Able to design communications infrastructure for a significant sized enterprise.Voice, messaging, collaboration technologies Servers and Systems: Able to build a complex multi-node server cluster, storage and associated systems using two or more technology sets (MS, Unix, etc.). MCSE or equivalent experience. Systems and Data: Able to plan and deploy complex instance of primary tier cloud systems, such as Office 365 + SharePoint + Azure AD + Intune for a large customer. Coding: Able to create complex event-driven scripts and automation with basic GUI controls using one or more scripting languages such as Python or PowerShell. Delivery: Able to successfully lead a technical project (up to $1M in value) unassisted. Functionswith a high degree of autonomy and consistently demonstrates an ability to reduce the complexity of projects to obtain more efficient high-quality results. Able to do risk analysis and mitigation to foresee/prevent issues. Sets and documents technical standards for CTS with little direction. Aware of security implications of decisions. Communication and Leadership: Able to communicate effectively to all levels of internal and external stakeholders. Effectively facilitates consensus to reach a decision and is able to clearly communicate the decision. Anticipates CTS’s short- to mid-range needs and is able to create plans to improve them. ROLES AND RESPONSIBILITIES:

• Perform a technical lead role in the review and response of RFP/RFI documents.
• Write technical specifications and make appropriate product and service recommendations
• Be able to effectively assess new systems or solutions and document their capabilities and appropriate scenarios for use. Document deployment methodology for future implementations.
• Maintain the CTS product catalog of over 800 products and services, including costs and pricing. Be able to tactically implement CTS financial goals and objectives within the product catalog.
• Provide support within established SLAs to internal stakeholders such as Sales, with pricing, creating BoM and SoWs. Support internal teams with ongoing technical projects as required.
• Assist Sales team in client facing presentations
• Develop expertise with ICT design principles and become involved with ICT design projects
• Charter Technology Solutions is an equal opportunity employer. The Equal Employment Opportunity Policy of Charter Technology Solutions (CTS) is to provide a fair and equal employment opportunity for all employees and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. CTS hires and promotes individuals solely based on their qualifications for the job to be filled.

Job Type: Full-time

Pay: $112,000.00 – $132,000.00 per year

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Brooklyn, NY 11232: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• CCNA?

Education:

• High school or equivalent (Preferred)

Experience:

• Computer networking: 1 year (Preferred)
• LAN: 1 year (Preferred)

Work Location: One location