Cherokee Health Systems Hiring For Behavioral Health Asst at Knoxville, TN, United States Full Time

Job Description

SUMMARY
Assists in examination and treatment of patients under direction of Physician or Nurse Practitioner by performing the following duties.
RESPONSIBILITIES: Include the following:
The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive.

• Escorts patients to throughout office to various services (provider visit, nurse visit, lab, pharmacy)
• Interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and records information on patients’ charts and maintains patient confidentiality
• Assists with triaging psychiatric nurse task box discerning which calls need to be sent to crisis nurse team, primary care, or psychiatric nurses. *BH Asst contacts Psych. Nurse Supervisor, or designee, with any questions*
• Assists with rescheduling patients with providers when patient appointment was missed or cancelled. Conducts reminder calls to patients when needed.
• Assists with scheduling patients into nurse appointments, ‘refill groups’, lab appointments, provider appointments, and/or procedures as directed by provider or nurses
• Assists with obtaining releases of information to obtain and share information, and in obtaining records from outside providers (psychiatric facilities, hospitals, medical offices, schools) for the benefit of patient care; faxing and/or scanning health records into the patient’s chart when received.
• Assists with supportive listening and encouragement to patients. BH Asst will report any concerning assessment to nursing staff.
• Assists patient with filling out information for releases
• BH Asst may refer patients to CHC services, Day Treatment programs, Peer Wellness program and/or Health Recovery programs as directed by provider or nurse staff.
• Assists patients in comparing medicine prices at different pharmacies and with using ‘Good-Rx’ (giving basic information about how to access this application and website to help with cost savings).
• Other duties as assigned.

QUALIFICATIONS
Education & Experience:
High School diploma or equivalent, one to two years related experience in medical office and/or training; or equivalent combination of education and experience. Certification in CPR and OSHA training. Certification as a Medical Assistant is preferred.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Work Processing software, Electronic Medical Records software, and Spreadsheet design software
Knowledge, Skills, and Abilities:
Knowledge:

• Knowledge of equipment, supplies, and materials needed for medical treatment.
• Knowledge of infectious disease management and control and safety standards.

Skills:

• Skill in assisting with appropriate emergency procedures.
• Skill in handling a number of tasks simultaneously.

Abilities:

• Ability to use manual dexterity to perform medical treatments.
• Ability to establish and maintain effective working relationships with coworkers and diverse patient populations.

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.
Cherokee Health Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.