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Job Summary:
The Organizational Development Manager provides direction and leadership in order to improve the quality of support provided to managers and employees by developing and administering performance management processes and plans that align with internal policy, and statutory and regulatory requirements. This position oversees the methods, processes and tools required to capture and document the continuous quality improvement of the professional skills of all personnel, as well as the data collection and analysis of performance-related data. This position serves as the main point of contact for coordinating, supplying and determining evaluation metrics and rubrics, in conjunction with applicable department leaders. Additionally, the Organizational Development Manager ensures that professional development offered is aligned to support performance requirements. This position also ensures that all managers have been provided the training, tools, and resources they need to be effective, and that all organizational employee engagement survey data is analyzed, evaluated, summarized and distributed to department leaders. This position also liaises with Instruction Department leadership to ensure that all sources needed for compiling teacher data are managed and validated accurately and timely.
Job Duties:
Oversee, provide, and manage appropriate performance management instruments, procedures and criteria to support methods of effective organizational performance. Oversee, provide, and manage appropriate performance management instruments, procedures and criteria to maximize the effectiveness of the goal setting and performance review process. Collaborate with leadership to ensure support staff employees are informed and knowledgeable about the strategic plan in order to set performance goals each year. Collaborate with the Training department to ensure that training opportunities offered support the performance requirements within the evaluation process. Supervise the administration and maintenance of the performance management component of the HRIS. Monitor, evaluate and report on the effectiveness and efficiency of the performance management system to accurately capture and compile employee performance data, key performance indicators, and key leadership concerns. Supervise and monitor system performance, specific to required service levels and standards, and elevate identified issues to applicable internal and external support resources for troubleshooting support and resolution. Monitor, evaluate and report on supervisors’ effectiveness in utilizing the evaluation criteria to improve employee performance. Manage continuous training programs for both instructional and support staff regarding the collection and documentation of performance data, evaluation metrics, and the overall performance management system. Develop and facilitate training for which special or varying evaluation procedures are necessary. Oversee and ensure compliance with all applicable state reporting and documentation requirements. Provide general leadership, guidance, and support to relative department leadership teams and team members in order to collaborate, give feedback, develop plans, and reach team and individual goals. In collaboration with Executive Leadership, oversee, plan, implement, and monitor employee engagement survey initiative. Collect, analyze, interpret and present employee engagement survey data to assist in on-going organizational improvement initiatives and needs assessment. Supervise and monitor survey programs, to include employee engagement, student and parent surveys, and other instructional surveys deployed by survey system. Manage, control, direct, and supervise assigned direct reports, including general leadership, planning, organizing, and reviewing. Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrate respect for others. Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
Directly supervises two (2) to four (4) employees in the Employee Engagement Department. Carries out supervisory responsibilities following the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:
EDUCATIONAL REQUIREMENT
Bachelor’s degree from a 4-year college or university; or six (6) years of related experience; or an equivalent combination of education and experience.
EXPERIENCE REQUIREMENT
At least seven (7) years of experience in a related field.
COMPUTER SKILLS
An individual should have knowledge of Database software, Design software, Human Resources systems, Internet software, Project Management software, Spreadsheet software, and Word Processing software.
CERTIFICATES, LICENSES, REGISTRATIONS
None required.
OTHER QUALIFICATIONS
The employee must not be and will not be under sanction by the United States Department of Health and Human Services Office of the Inspector General (OIG) or by the General Services Administration (GSA) or listed on the OIG’s Cumulative Sanction Report, or the GSA’s List of Excluded Providers, or listed on the OIG’s List of Excluded Individuals/Entities (LEIE). Five (5) years’ experience leading, managing, or supervising other knowledge, abilities and skills: Knowledge of principles, methods, and techniques of human resource administration related to the area of performance. Knowledge of current applicable federal, state, school district laws, codes and regulations related to the area of employee performance management and evaluation. Ability to provide consultation and guidance related to performance evaluations and organizational effectiveness for internal and external customers. Ability to analyze complex administrative and technical issues and make appropriate recommendations for action. Ability to efficiently coordinate multiple projects under the pressure of deadlines. Ability to work with and through people to establish goals, objectives, and action plans. Effective verbal and written communication skills. Excellent presentation skills
PHYSICAL DEMANDS
While performing the duties of this Job, the employee is regularly required to sit, stand, and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
While performing the duties of this Job, the employee is occasionally exposed to wet or humid conditions; outside weather conditions; extreme heat and risk of electrical shock. The noise level in the work environment is usually moderate.
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