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# Billing Supervisor
**** is looking for an experienced Billing Supervisor to join their Financial Operations team in their Chicago-based office. The Billing Supervisor will be responsible for managing a team of Billing Analysts and leading the monthly billing cycle for assigned partners and clients. This role requires a combination of leadership, personnel management, customer service and problem solving skills.
## Responsibilities
* Manage assigned personnel and their workload while ensuring sustained operational and service excellence for the Firm’s partners
* Direct daily, monthly and other team priorities, ensuring timely completion and communication to appropriate parties
* Ensure smooth workflow and equitable assignment distribution while managing changing workloads, staff attrition, and other operational factors
* Provide guidance to team members and ensure deadlines are met timely
* Assess team practices and processes; recommend and implement enhancements to same
* Drive strategic team initiatives in collaboration with Regional Billing Manager
* Spearhead training initiatives
* Promote a positive, energetic culture featuring teamwork, collaboration and excellence
* Liaise with and support other Business Services Departments (Risk, Pricing, eBilling, etc.)
* Understand ebilling processes; liaise with ebilling team to ensure timely billing and problem resolution
* Serve as an empowering support resource for Billing Analysts by fortifying their comprehension of billing intricacies
* Resolve billing issues while ensuring compliance with Firm deadlines and policies
* Work directly with partners by providing timely and candid communication to facilitate problem resolution
* Develop comprehensive expertise in assigned staff’s billing tasks and related systems
* Assist with billing overflow on an as needed basis
* Ensure full comprehension of and manage key monthly billing activities
* Lead team projects and perform other tasks as assigned
## Qualifications
* Bachelor’s degree in a related area. An equivalent combination of education and/or experience may be considered in lieu of the degree when the experience has been related to the functions of the job
* Minimum of five years professional/relatable experience, required
* Prior law firm experience working is a plus
* Prior supervisory experience preferred
* Extensive, in-depth and hands-on legal billing expertise, required
* Well-developed legal billing software expertise, required; Aderant, preferred
* Strong legal electronic billing knowledge, preferred
* Advanced proficiency in Microsoft Office products, required
* Strong, credible leadership presence
* Sharp critical thinking and analytical skills
* Well-developed ability to balance multiple priorities
* Innate customer service orientation and commitment to excellence
* Positive, energetic interpersonal and communication skills
* Inherently collaborative and team oriented
* Ability to work independently with minimal supervision
* Tenacious problem solving and follow through capabilities
* Meticulous attention to detail; unwavering commitment to quality, accuracy and meeting deadlines
* Proactive, innovative, self-starting orientation
## Salary and Benefits
**** offers competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401 (k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
