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Position: Call Center Customer Service, Interns that need Flexible hours welcome
Chicago Passport & Visa Services is an expanding enterprise supported by a compact team of seasoned professionals situated in the Gold Coast region of Chicago, IL. We provide prompt passport and visa services to our clientele across all 50 states, specializing in the efficient processing of United States passports and visas. At our office, we place a high importance on diligence and perseverance, while also fostering a warm, harmonious environment akin to that of a close-knit family.
We are currently in search of a suitable candidate who can contribute to our expanding team as our business continues to develop. We are hiring for multiple Positions
We extend a warm invitation for walk-in interviews at your convenience.
Bring the following
– Resume
– Please ensure you are prepared with your schedule and availability.
-State
-SSN
Tuesday April 9th, 2024, from 12:00 PM – 2:00 PM and again 3:30 PM – 5:00 PM
Wednesday April 10th, 2024, from 12:00 PM – 2:00 PM and again 3:30 PM – 5:00 PM
Thursday April 11th, 2024, from 12:00 PM – 2:00 PM and again 3:30 PM – 5:00 PM
Friday April 12th, 2024, from 12:00 PM – 2:00 PM and again 3:30 PM – 5:00 PM
Saturday April 13th, 2024, from 11:00 AM – 1:00 PM
Responsibilities
• This includes but is not limited to answering phones and assisting customers with questions they have about our service, preparing paperwork for submission as it arrives at our office, submitting passport applications to the passport agency, keeping our customers up to date on the status of their passports, and shipping passport back to clients once they are issued.
• Customer service agent would greet and assist walk-ins who enter our office for assistance
• This may include answering questions, getting customers set up to complete forms on our computers in the lobby, and answering questions about various passport and visa services
we have a robust email management system that requires all team members to reply to emails and voicemail promptly. Our entire team works together to ensure that our customer emails are answered promptly