Child Support Specialist I Government Job Dept-Child Support Full Time

POSITION SUMMARY:

This position provides specialized technical work managing an assigned caseload providing services to establish, modify, and enforce court orders in a manner consistent with State and Federal laws that govern the administration of the Child Support Program; and to provide responsive, courteous and efficient service to custodial and non-custodial parties while meeting federal and state performance standards for the Agency.

ESSENTIAL FUNCTIONS:

• The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned.
• Interview clients for paternity establishment and court preparations.
• Prepare reports and legal documents for judicial and administrative purposes. May also coordinate process service. Enter and maintain documentation, court orders, and financial obligations in software systems and files.
• Schedule court hearings and/or pre-court conferences.
• Represent the Agency in court hearings with or without counsel and testifies in court as a witness for the State.
• Support the Agency attorney with in-court activities.
• Negotiate out-of-court settlements with or without counsel.
• Prepare payment histories for attorneys and participants.
• Schedule and perform paternity and genetic testing.
• Review mandated state and federal reports.
• Conduct drivers’ license, recreational or occupational license suspension, tax intercept, lien docket, account seizure.
• Monitor, establish and release liens; prepares alternative payment plans and coordinates with lien payoffs with lending institutions.
• Prepare national medical support notices for employers and clients to comply with health insurance orders.
• Locate parents using information obtained through law enforcement agencies, US Postal Service, relatives, employers, job services, other city and county agencies, web-based searches, etc.
• Prepare interstate documents for other states to enforce and/or establish paternity and child support orders.
• Prepare documents for referral of criminal non-support cases to the District Attorney’s Office.
• Review daily financial reports to approve adjustments.
• Evaluate income tax returns and financial documents; establish and modify orders, reconcile accounts, and calculate possible refunds.
• Prepare financial document for interstate action and monitor payments.
• Receipt payments received in the Agency.
• Provide program information, explain court actions, penalties, costs, and provide resources for legal counsel, employment, assistance programs, and other state and county agencies.
• Perform administrative tasks to support overall operations including incoming and outgoing mail, scanning documentation for electronic case filing system, and perform backup office and receptionist duties upon request.
• Maintain all files, records, and documentation as required by state and federal guidelines.
• Other duties as assigned.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Associates degree in an accounting, legal, or human services type program.
• Minimum of two (2) years of experience in an office setting with substantial public contact.

Posting Pay Range: $23.07-$31.07

Posting Expected Pay Range: $23.07-$25.86

Department: Child Support

FTE: 1.0