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Job Description
he Account Executive manages the relationship with existing groups and commercial clients. This position is the owner of the annual renewal plan, development of long term account strategy and lead in meeting client immediate needs. The Account Executive is responsible for identifying up sell and expansion opportunities, and incorporating into annual strategic plan as well as client retention, achieving corporate strategic goals relative to client base and overall customer satisfaction.
ESSENTIAL FUNCTIONS
Manage and strengthen client relationships and ensure satisfaction levels are met.
Responsible for client renewals, up sells and expansions and for meeting client retention targets.
Work with consultants as required.
Accountable for development of client-specific strategic plan, and ongoing monitoring of plan with adjustments made as necessary.
Delivery of annual review of plan performance with client.
Serve as account strategist for assigned accounts both internally and externally.
Determine opportunities for up sells, expansions and maximizing opportunities for revenue growth.
Interface directly with assigned clients and groups on a quarterly basis or more frequently as needed.
Serves as the face of Express Scripts with ongoing communication to the client as necessary to maintain and grow relationship thereby, ensuring client retention.
Serve as account strategist for assigned accounts both internally and externally.
Determine opportunities for up sells, expansions and maximizing opportunities for revenue growth.
Direct activities of internal Account Management team and extended team members as related to client strategic objectives and escalated service issues.
Special projects and tasks forces as assigned.
QUALIFICATIONS
Bachelor’s degree in related field or 14-18 years of experience.
8-12 years of relevant experience with Bachelor’s degree or Master’s degree with 6-10 years relevant experience.
Strong PC skills including Microsoft Word, Excel, and PowerPoint; Working knowledge of financials.
Strong Project management skills.
Superior verbal and written communication and presentation skills.
Ability to negotiate, lead others, organize, analyze and interpret information.
Ability to travel as needed to meet goals.
ABOUT THE DEPARTMENT
As a member of the Sales and Account Management team, you’re the face of Express Scripts for our clients. Your team is responsible for relationship building, winning new business and retaining clients. You’ll educate clients on how our benefit offerings can help them achieve their business goals and make recommendations on products and services to best serve their members.
Market Range : $82,500 – $137,500
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
This role is also anticipated to be eligible to participate in an incentive compensation plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit .
About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
