City and County of Honolulu, HI Hiring for FIELD COLLECTION REPRESENTATIVE I (SR-11) at Oahu Island, HI Full Time

Salary

$3,047.00 Monthly

Location

Oahu, HI

Job Type

Full-Time Temporary

Department

Human Resources

Job Number

002223

Closing

7/7/2022 11:59 PM Hawaii

Position Information

Contacts delinquent account holders to make field collection of overdue water and sewer payments; explains and enforces departmental billing, payment and collection policies and procedures to new and delinquent customers; and performs other related duties as required.

Additional Job Information

At time of application, you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment.

• * * Subject to funding availability * * *

1) Only ONLINE applications will be accepted.

Applications must be submitted online by JULY 7, 2022, 11:59 p.m., Hawaii Standard Time (HST) to be accepted.

2) Paper applications will NOT be accepted.

Important Notice:
Some notifications will be sent via e-mail. You are responsible for monitoring instructions and correspondence from this office by checking your email account in a timely manner. To ensure proper delivery, please make sure you:

• use a valid e-mail account;
• verify your e-mail address is entered correctly on your GovernmentJobs account;
• are subscribed to e-mail notices;
• check your spam folders; and
• add [email protected] and [email protected] to your contact list.

There are two vacancies with the Honolulu Board of Water Supply, Customer Care Division. These positions will be filled on a temporary (limited-term) basis with the possibility of extension. List may be used to fill future vacancies in this and/or other departments.

Minimum Qualification Requirements

EDUCATION REQUIREMENT:
Equivalent to graduation from high school. Responsible work experience that demonstrated the ability to perform the essential functions of the job may be substituted for education.

EXPERIENCE REQUIREMENT:
Two years of general office experience, one of which shall have been involved in public contact work.

Such experience must have demonstrated knowledge of office practices and procedures; and the ability to understand and explain pertinent policies, rules and regulations; meet and deal tactfully and effectively with the public; and maintain effective working relationships with others.

License Requirement: Valid driver’s license (Type 3/automobile) prior to appointment.

Examination Process

EDUCATION AND EXPERIENCE EVALUATION: In addition to meeting the above minimum qualifications, your application will be further evaluated. Your score will be based on the quality, quantity, and/or recency of your education and experience.

EXAMINATION WEIGHT:
Education and Experience Evaluation . . . . . . . . . . . . . . . . 100%