City and County of San Francisco Hiring for Health Worker – Access to City Employment (ACE) () at San Francisco, CA Full Time

Definition: Under the close supervision and guidance of health professionals and paraprofessionals, performs a wide variety of well-defined duties designed to aid and encourage members of the community to utilize Health Department services; and performs related duties as required.

Distinguishing Features: This is the first level in the Health Service Career Ladder. The Health Worker I is expected to interpret community social, political, and cultural patterns to other program staff; must be able to communicate effectively with community residents as well as program staff.

Examples of Important and Essential Duties: According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list. Participates in an intensive training program in order to become familiar with community resources; provides general advice to patients and others regarding available services; provides assistance to patients in utilizing available health and community resources. Receives, signs-in and routes patients reporting for treatment or other assistance at program facilities; sets up and cleans up after clinics and other meetings; maintains needed supplies; may collect patient specimens for required lab tests. May provide language interpretation services for patients; may translate letters, pamphlets, booklets, films and other materials. Assists patients in making appointments for needed services; assists in guiding and processing patients through clinics, hospitals, and other facilities; visits patients and community residents at home or in hospitals to provide assistance and support. Performs routine clerical tasks related to maintaining records of the particular program in which involved.

Knowledge, Skills and Abilities: Knowledge of: The ethnic, economic and social factors affecting the residents of the neighborhood served by the health program. Ability and Skill to: Speak, read and write English as well as the language predominant in the district served; communicate with the clients of the program; work effectively with professional and other staff members.