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The City of Bloomington is seeking an Asst. Hub Operations Manager. This position assists with the management and coordination of activities for the City Services Hub (“The Hub”) including both the Collections/Cashier and Customer Service teams within the City Clerk Department, which are responsible for payment processing and customer service. Assists with day-to-day administrative functions related to cashiering, revenue posting, and customer service. This position’s primary purpose is to assist the Hub Operations Manager with making certain that quality, efficient customer service is of utmost importance at the City Services Hub.
Education/Experience:
- Required – Bachelor’s degree in accounting, business administration, management, or related field with 2 years’ experience in related Payments Processing activities and direct employee supervision. Equivalent combination of education and experience may be accepted.
- Preferred – Prior customer service and supervisory experience, and in-depth application of customer services principles and dealing with the public.
Required Certificates and Licenses: Notary Public Appointment – required within first 120 days of employment, and as a condition of continued employment.
Job Type: Full-time
Pay: $40,350.00 – $50,440.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
