Log In
Sign Up
Description / Position Overview
Mountain Metropolitan Transit (MMT) Customer Service Agent (Admin Asst I)
In this special position, you will perform a variety of general customer service, clerical, record keeping, and clerical accounting duties in support of the Transit Division.
This is a special at-will position funded by an FTA grant received by Transit annually.
Come explore the possibilities a career with the City of Colorado Springs can offer!
Colorado Springs is
One of the Best Places to Live
according to
Learn_About_the_City (Download PDF reader)
(This information may change annually).
Essential Job Functions- the basic job duties an employee must be able to perform:
Provide general information and assistance to the public regarding MMT programs and services
Enter pertinent information into a database for complaints, commendations, and inquiries received from various sources
Intake and catalogue lost and found items
Process individual and bulk sales orders for fixed-route and paratransit tickets
Report issues to appropriate departments
Review, research, and summarize a variety of fiscal, statistical, and other information
Prepare various reports, memoranda, and correspondence
We are looking for candidates who demonstrate:
Knowledge of modern office technology
Knowledge of proper English usage, spelling, punctuation, and grammar
Knowledge of pertinent federal, state, and local laws, codes, and regulations
Ability to communicate clearly and concisely, orally and in writing
Ability to establish and maintain effective working relationships
Proficiency with Microsoft Office Suite (especially Word and Excel)
Excellent organizational and customer service skills
Successful candidate will have
A high school diploma or GED
One year of full-time clerical or related support experience
Ideal candidates will also have
Experience working a municipal government setting
Additional Information
The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.
This position may be located at the Downtown Transit Terminal in the future.
NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.
The City does not sponsor applicants for work visas. If hired, you will be required to provide proof of your eligibility to work in the United States.
Apply to Join Our Team
Please visit Colorado Springs Jobs and click on ‘Apply for a City Career’ > ‘City Career Postings – Apply Now’ button to complete an online application. All job applicants will need to create a new login and online application (unless you already have a NEOGOV/governmentjobs.com user ID and password).
Completing your application in full, including the entire work experience section, will assist Human Resources (HR) in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.
Our NEOGOV application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position’s closing date and time listed in the job posting. HR will review the last application you submit for a position.
The City’s job classifications, including physical demands and descriptions can be found on the website.
You can view the status of your application here.
To be notified of future career opportunities, go to coloradosprings.gov/jic
Equal Opportunity Employer
The City of Colorado Springs is committed to a culture that values our employees’ unique individual qualities and fosters an inclusive environment where people want to be.
