City of Herriman Hiring for Police Records Technician I or II at Herriman, UT Full Time

We are looking for the “Best of the Best” to be part of the best!

• Herriman City’s Police department has a culture that is driven by strong leadership. “We are Herriman” and are here for each other.
• Salt Lake Tribune has awarded us a “Top Places to Work” award because of culture and staff engagement.
• We hire for ability as well as culture fit. We want all new employees to feel comfortable as part of our family, we want you to succeed here.

We value experience.

• We take qualifying URS years into account for vacation time accruals and other benefits, meaning you may start at a higher accrual rate than an entry-level employee.

GENERAL PURPOSE

Provides clerical, front desk customer service, and office-related work, establishing and maintaining police reports.

SUPERVISION RECEIVED

Works under the general direction of the Administration Sergeant and may also receive direction from higher-level techs.

Essential Functions

• Provides customer service in-person and phone coverage for the front counter on an on-going basis. Helps walk-ins with requests or questions.
• Receives and directs incoming calls, complaints and messages. Assists in routing them to their appropriate areas in a timely and courteous manner.
• Reviews and transcribes police reports, citations, and arrests in the Records Management System (RMS).
• Develops and maintains a thorough knowledge of the Versaterm (RMS) system.
• Assists in records management functions including preservation and retention with the Government Records Access Management Act (GRAMA) and Herriman Police Department policies.
• Assists in ensuring accuracy of the police records for the monthly National Incident-Based Reporting System (NIBRS) submission needed for compliance.
• Assists in National Crime Information Center (NCIC) validations each month.
• Scans and uploads case documents to the RMS case file and distributes cases to other agencies as needed.
• Provide support to other department members and Herriman City staff as needed to benefit the department and the City.
• Performs other duties as needed or assigned.

Education

MINIMUM QUALIFICATIONS

• High School Diploma, G.E.D., or equivalent.

Experience

• Two (2) years of administrative experience.
• Basic level skills in Microsoft Office products such as Word, Excel, and PowerPoint.
• Ability to learn new systems such as the department-specific department records management software.

Certifications/Licenses

• Requires a valid Utah Driver’s License.
• Must get BCI cleared within six months of hire.
• Must be able to pass a pre-employment drug test, and background/driving record check.

Preferred Qualifications

Preferred Experience:

• Knowledge of the Versaterm (RMS) system, court systems, UCJIS or equivalent.
• Experience in law enforcement or equivalent.

Knowledge, Skills, And Abilities

Knowledge of correct English usage, spelling, vocabulary, and arithmetic; general office practices, procedures and equipment. Ability to exercise initiative, and independent judgment and to act resourcefully under varying conditions; strong communication skills and the ability to communicate effectively verbally and in writing; ability to establish and maintain effective working relationships with fellow employees, elected officials and other agencies of the public; ability to work independently and prioritize daily duties; establish and maintain comprehensive records and files. Ability to analyze problems, make decisions, plan and organize, time management, delegate authority, and adapt to office situations.

Working knowledge of administrative procedures; of legal processes associated with the maintenance of public records, documents, and writing technical and legal documents; interpersonal communication skills, knowledge of accounting, clerical practices, business and management principles.

WORK ENVIRONMENT

Employee performs in a typical office setting with appropriate climate controls. Great mental effort is required daily; moderate mental pressure and fatigue exist during a normal workday due to moderate exposure to deadlines; tasks require variety of physical activities, not generally involving muscular strain, such as walking, standing, stooping, sitting, reaching, talking, hearing and seeing. Rapid work speed required to perform keyboard operations. Common eye, hand, finger, leg and foot dexterity required. Mental application utilizes memory for details, verbal instructions, emotional stability, discriminating thinking and some guided problem solving.

Note

In the event of a declared emergency or any undeclared emergency or natural disaster that threatens the life, health and/or safety of the public, employees may be assigned to assist rescue and relief workers. Such assignments may be in locations, during hours and performing work significantly different from the employee’s normal work assignments and may continue through the recovery phase of the emergency.

Associated with this position will be confidential and proprietary information of Herriman City. Employee acknowledges that this information will not be shared with others outside the discharge of duties. Confidential and proprietary information shall mean information not generally known to the public.

As this position exists under a public safety department of Herriman City, applicant understands that all employees of a public safety department are subject to random drug and alcohol screening and may be selected at any time for random screening.

The above information is intended to describe the general nature of this position and is not to be considered an exhaustive statement of duties, responsibilities, requirements or knowledge, skills and abilities. Herriman City reserves the right to add or change duties at any time and provides for a twelve (12) month probation or evaluation employment period. Changes in employment status during this evaluation period are not subject to cause.

Must be able to pass a pre-employment drug test, background check, and driving record check.

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