ESSENTIAL FUNCTIONS:
Install and repair microcomputer hardware, peripherals, network hardware and infrastructure, power backup/conditioning/protection (UPS) equipment and data center monitoring equipment;
Install network and computer hardware. This includes microcomputer hardware, peripherals, servers, switches, routers, UPS, FPS, etc.;
Install and repair servers, LANS and WANS;
Install and maintain software including operating systems, databases, network servers and network applications;
Install enterprise software such as Active Directory, email, data backup, antivirus, anti-spyware, networks, accounts, LYNC and Share Point;
Install and assist with other technical resources as needed: photocopiers, fax machines, printers, shredders, audio/visual equipment, smart phones and tablets;
Provide training as needed in the use of networks, network applications, computer applications and computer systems;
Develop and maintain systems documentation for installed networks and systems.
QUALIFICATIONS:
Completion of a bachelor degree in computer science or a related field with an additional one to three years of direct experience within the area of listed essential functions or any combination of relevant experience which provides the following:
Training or certifications may be substituted for experience if applicable to listed essential functions.
Physical Exam Required
KNOWLEDGE AND ABILITIES:
Knowledge of:
Hardware, software, operating systems and networking protocols;
Microsoft Windows operating systems;
Peripheral and end-user devises including laptops, desktops, printers and smart phones;
Productivity and utility software including Microsoft Office, web browsers, email clients and antivirus clients.
Ability to:
Communicate effectively using a variety of methods and devices;
Work under pressure and meet deadlines in a dynamic environment;
Plan and organize workload and accomplish tasks with supervision;
Analyze and determine needs;
Learn new things quickly and relate those to both trained and non-computer professionals.
Physical Requirements:
Frequently lift and carry up to 50 pounds;
Frequently bend and kneel during the shift;
Frequently pull and push objects;
Frequently flex upper trunk forward at the waist and partially at the knees;
Frequently rotate upper trunk to the left or right while sitting or standing;
Place arms above, at, or below shoulder height.
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