This recruitment will be used to fill a part-time, benefited vacancy at the Convention Center and will also be used to create a list to fill possible future vacancies in other assignment areas.
This classification has been designated as a non-classified, non-merit system, at-will positions.
Service Workers perform duties which involve responsive customer service oriented public contact with clients; including physical tasks such as event setup and breakdown involving the placement of equipment such as: chairs, tables, stages, risers, podiums, dance floors, and other requested event equipment and the cleaning of rooms, athletic courts, restrooms, or other facilities; semiskilled work such as light maintenance or routine repair of facilities and equipment; and set up and operation of sound and lighting equipment in support of meetings and events at City facilities (by assignment). May assist in placement of water or other containerized non-alcoholic beverage service and prepared food trays. Employees may be responsible for supervising and organizing the work of temporary agency workers/contract labor crews setting up facilities for meetings and events including training workers in procedures and the proper operation of equipment. In addition, work includes inputting information into a personal computer (PC) in order to enter and print event setups and document a variety of event information for activity reports. On occasion employees may be called upon to assist with set up of more complex sound or lighting systems, or to operate a forklift with some skill. This class performs related work as required.
Working conditions include: standing for long periods of time; working in adverse weather conditions; dealing calmly with angry people; possibility of performing light maintenance tasks (example: washing and cleaning athletic courts, clean up and/or repair of toilet and sewer backups, basic painting and other facility or equipment repairs as needed); and lifting and moving heavy objects. Employees work rotating shifts, and at times may be the only employee on duty while supervising contractual employees. Work is also subject to irregular hours (example: evenings, late nights, weekends, holidays, split shifts) sometimes on short notice in order to meet the demands of scheduled events. A Service Worker is supervised by a Service Worker Foreman or Recreation staff who reviews work through observation, meetings, reports, and results achieved. This class is FLSA nonexempt.
Please refer to the link below for the full job description and additional information regarding assignments, preferred qualifications, and essential functions.
Qualifications & Requirements
Employee Values: All employees of the City of Mesa are expected to uphold and exhibit the City’s shared employee values of Knowledge, Respect, and Integrity.
Minimum Qualifications Required. Graduation from high school or GED. Good (1 – 3 years) experience working in a public contact capacity.
Special Requirement. Must possess a valid Class D Arizona Driver’s License by hire date.
Preferred/Desirable Qualifications. Some (6 months – 1 year) experience in a recreation center, convention center, and/or hotel environment; and experience in the set-up of microphones and small audio-visual (AV) equipment is desirable.
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