City of Norman Hiring for Communications Officer II Job at Norman, OK Full Time

Work Period: Work Shift Varies. Shift assignments based on the needs of the department and seniority

Education and Experience: High school diploma or equivalent and any experience which provides the required knowledge, skills, and abilities. Experience answering complaints and providing information desirable. Three concurrent years dispatching for multi discipline, or five years emergency dispatch experience for single discipline emergency communications center, or successful completion of City of Norman Communications Officer I Training Program. License and Certifications: Must obtain and maintain certifications as an Oklahoma Law Enforcement Telecommunications Terminal Operator, Public Safety Telecommunicator, Emergency Medical Dispatch and Cardio Pulmonary Resuscitation (CPR).

Essential Functions: Answers 911 and non-emergency calls using central communications equipment. Maintains information regarding the activities and location of emergency personnel in the field by monitoring radio transmissions and Computer Aided Dispatch (CAD). Dispatches appropriate personnel to the proper location. Assists field personnel during fire and other emergencies. Receives and transmits alarm calls received by telephone and detecting devices. Receives emergency medical, fire, and police calls, elicits necessary information and dispatches appropriate personnel. Confirms stolen property and missing persons; enters information into NCIC via teletype. Notifies departments regarding emergency messages, damage to traffic signs or lights, or any other hazards reported. Maintains various logs as required. Performs related duties as required. Additional Information: Final candidates will undergo data entry skills assessment. Selected candidate must pass extensive background investigation, psychological test, polygraph, and drug screen.

Job Type: Full-time

Pay: $19.86 – $21.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: One location