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This position, under general direction of the Utility Billing Coordinator, provides comprehensive and professional utility bill processing, cashiering services, routine clerical, secretarial and administrative work, and excellent customer service activities for the Utility Billing Division/Finance Department and the City of O’Fallon, Illinois. Responsibilities include (but are not limited to): unlock/lock doors to the facility, answering phones, greeting customers in person and on phone; process database change requests for new, current or terminating customers; answering routine/complex questions (departmental and resources City-wide); distributing organizational mail; processing departmental mail; processing payments; other applicable bookkeeping activities; performing computer data entry and analysis tasks; creating work orders in coordination with Public Works; assisting with general reception duties; other duties as assigned for the business purpose benefit of the City of O’Fallon. Deputizes for the Utility Billing Coordinator in his/her absence by assigning work to and coordinating schedules of departmental staff as well as answering complex departmental questions.
Job Type: Full-time
Pay: $19.20 – $23.04 per hour
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Physical Setting:
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
