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HIRING RANGE: Up to $50,000
The City of Richmond Department of Social Services is seeking a highly qualified candidate for the position of Administrative Technician, Senior to provide high-level administrative support to the department’s HR Program Manager. This position will act as first point of contact for HR-related queries from employees and external parties. The primary administrative functions include but is not limited to assisting in the hiring process, managing HR documents and updating internal databases.
The ideal candidate will have demonstrated skills in operating personal computers; using the Microsoft Office Suite; databases; utilizing the Internet; data entry skills; excellent customer service skills; ability to interact in a professional manner with all levels of agency personnel and a diverse public; knowledge of alpha/numeric filing systems; the ability to communicate effectively, both verbally and in writing and ability to proof documents for grammatical corrections; and working knowledge of basic math.
Duties include but are not limited to
Provide high-level Administrative Support to Social Services human resources, payroll, timekeeping, and training areas.
Respond to basic questions re: Payroll, Recruitment & Hiring and necessary forms.
Assist with preparation, set up and presentation of biweekly departmental new employee orientation and register department new hires for HR City Orientation.
Update DSS New Employee Orientation documents/packet and forms, as necessary.
Oversee position control to include tracking filled and vacant positions;
Copy, collate, scan, and file materials related to human resources, payroll, and training.
Develop documents and correspondence;
Enter routine, technical, and specialized data into computer system;
Copy & file all HR, employment and recruitment-related material and update status list.
File and maintain all interview files for the required time period.
Assist with facilitating training of new hires on department and City Time & Attendance policies and requirements.
Interpret, explain and gather information regarding specific program services, policies, and procedures;
Lead the Departments coordination and updating of payroll information into the LETs system to ensure Department compliance with State and Federal reporting;
Order and receive supplies.
Complete and submit biweekly timesheets for unit staff.
Assist timekeeper with FMLA tracking and completing tracking spreadsheet.
Process paperwork and assist in ensuring that all pre-employment background check components are completed.
Track and document all background check components for prospective Social Services employees to ensure completion.
Ensure that HR-related documents, letters, doctor’s notes go to the appropriate file and to Central HR personnel file, as required.
Other related duties as assigned
**City of Richmond Department of Social Services employees may be required to work during times of declared emergencies.***
Qualifications, Special Certifications and Licenses
KNOWLEDGE, SKILLS, AND ABILITIES:
Considerable knowledge and experience with software such as Microsoft Word, Excel, and Outlook, Administrative and clerical procedures, and business principles and managing files and records, and designing forms.
Demonstrated skills in entering data accurately; maintaining confidentiality; utilizing critical thinking and analytical skills to solve problems and demonstrating excellent customer service.
Demonstrated ability to follow established procedures; work independently with little supervision; use sound judgement and decision-making; attention to detail and prioritize multiple responsibilities.
MINIMUM TRAINING AND EXPERIENCE:
High School Diploma or GED
Three years of related clerical or office support experience.
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification
LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:
A Notary Public designation may be required for some assignments.
PREFERRED QUALIFICATIONS:
Associate’s or Bachelor’s Degree in Business-related field and three (3) or more years of relevant experience
Demonstrated skills in operating computers and using word processing, spreadsheets, email, database, presentation software applications and the Internet
Data entry skills with attention to detail and accuracy
Excellent customer service skills and ability to interact in a professional manner with all levels of agency personnel and a diverse public, including all those seeking social services
Knowledge of alpha/numeric filing systems
Ability to communicate effectively both verbally and in writing
Ability to proof documents for grammatical corrections
Attentive to detail and take initiative to complete assignments timely and accurately
With over 4,000 employees, the City of Richmond is an “Employer of Choice” among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an “Employer of Choice”. The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.