POSITION: Under general supervision, performs a variety of customer service duties in support of the City’s centralized Citizen Service Center. Responsible for responding to requests for information and service and initiating orders; performs research and provides thorough and accurate information regarding City services, procedures and resources; maintain logs of every transaction using multiple, independent software systems; work with supervisors and other department heads to track and improve services; undertakes other related projects and assignments as required.
MINIMUM QUALIFICATION REQUIREMENTS: Graduation from an accredited college or university with an Associate’s degree in Business Administration, Communications, Human Services or related field, and three (3) years of progressively responsible experience in customer relations including extensive telephone service and use of computers OR any equivalent combination of education, training or experience as described above.
FILING REQUIREMENTS: Interested candidates should submit an Employment Application by Friday, September 30, 2022. Application must be submitted by email or mailed to 888 Washington Boulevard, Stamford, Connecticut 06904. Application can be obtained at www.stamfordct.gov. Please note: Applications of candidates who do not meet the stated position requirements will not be considered. A resume and/or other correspondence will not be considered as equivalent to an application.
Job Type: Full-time
Pay: $30.23 – $35.71 per hour
Benefits:
Schedule:
Work Location: One location
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