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Salary Range
$4,222.00 – $5,395.00
Job Summary
Process and maintain a variety of confidential physical and digital records by checking, verifying, coding, analyzing, and routing. Responsible for the complex support functions that require in-depth expertise in the functions and services of the department. Process documents and information that requires a use of various computer applications to include entry and verification of data in the state and national databases used by the state and federal governments. Respond to requests from the public in accordance with the Public Records Act.
$4,222.00 – $5,395.00
Job Summary
Process and maintain a variety of confidential physical and digital records by checking, verifying, coding, analyzing, and routing. Responsible for the complex support functions that require in-depth expertise in the functions and services of the department. Process documents and information that requires a use of various computer applications to include entry and verification of data in the state and national databases used by the state and federal governments. Respond to requests from the public in accordance with the Public Records Act.
This is a full-time, regular, non-exempt union position. This position is covered under the provisions of an agreement between the City and the OPEIU union. This is a 24 hour/7 day a week operation. Day, swing and graveyard shifts.
Day Shift: 8:00am – 4:30pm
Swing Shift: 3:00pm – 11:30pm
Night Shift: 10:30pm – 9:00am
This position is a Civilian Civil Service position within the Vancouver Police Department.
This is a continuous posting with applications being reviewed every two weeks.
Job Details
Perform accurate data entry into various databases by closely following established processes and procedures to include compliance with the requirements of the state and federal guidelines.
Applies standard and non-standard knowledge of general office practices and functions to use discretion and independent judgment required in selecting and applying the most appropriate guidelines, references, and procedures with minimal supervision.
Operate standard office equipment to include various video and audio software’s for the purposes of review.
Perform excellent customer service skills over the phone, in person and through other forms of communication. Perform support to various internal and external departments as well as other local and state agencies to include the citizens of the community.
Process various high level priority requests that require outstanding organizational and multi-tasking skills.
Perform other duties and responsibilities as assigned.
Qualifications
Experience and Education
Experience:
Two (2) years of related experience entering data and maintaining files systems.
Education:
Equivalent to a HS Diploma/GED
Equivalent combinations of education and experience may be considered.
Computer Skills
Intermediate Microsoft Office, Outlook, Word, Excel, and Adobe Pro
Intermediate understanding of software operations
Required Licenses and/or Certifications
Ability to obtain:
A Central Computerized Enforcement Service System (ACCESS) Level 2 certification within 6 months of employment
Knowledge
Basic cashiering methods and practices to include processing of daily deposits
Situational problem-solving skills based on the outlined guidelines, processes and procedures
Legal definitions and terminology
Proficient data entry and quality control
Substantial attention to details
Fingerprinting techniques
Pertinent federal, state and local laws that pertain to: Public Records Act, possession of firearms, records retention, and various court orders
Modern office procedures, methods and computer equipment
Use of personal computers and basic software
Functions and terminology used by the justice systems
Abilities
Ability to work varying shifts in a 24 hour operation including day, swing, and graveyard shifts.
Read, interpret, apply and explain rules, regulations, policies and procedures
Analyze and interpret requests for records
Operate a personal computer and appropriate software
Work in a manner consistent with the City of Vancouver’s Operating Principles
Work and act as a team player in all interactions with other City employees
Provide a high level of customer service at all times
Project and maintain a positive image with those contacted in the course of work
Develop and maintain collaborative and respectful working relationships with team members and others
Consistently provide quality service
Maintain regular and dependable attendance
Selection Process:
Application Review : Candidates will be evaluated based on the content of their application and those deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail): This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement.
Oral Interview (Pass/Fail based on 70%): Questions will be job related and may include but not limited to, the qualifications outlined in the job announcement. Minimum passing score of 70% is required. The oral board will consist of a three to five member interview panel who will ask the same position-related, pre-established written questions of all candidates. The panelists’ evaluations will be combined resulting in candidate interview scores. Those passing with a 70% or higher will be placed on an eligibility list.
Final Interview: As positions become available up to the top three candidates from the eligibility list will be invited to participate in a final selection interview.
This position is subject to successful completion of Vancouver Police comprehensive background investigation, including a credit check.
Job Posting End Date
Open Until Filled
