City of Yucaipa Hiring For Senior Transportation Specialist at Yucaipa, CA Full Time

Under the direction of the Community Services Supervisor, the Senior Transportation Specialist receives the intake calls for transportation services, schedules the routes, assists with training, and subs for drivers of the City’s 5- passenger van and provides responsible, safe transport for senior citizens and the physically disabled. The position may include evenings, weekends, holidays, and other duties as assigned. Maximum of 950 hours per fiscal year.

The typical duties of this position include:

• Manage large amounts of inbound and outbound calls in a timely manner
• Identify customers’ needs, clarify information, research every issue and providing solutions
• Assist with supervising part-time transportation staff including and assigning duties
• Create staff schedules and daily routes to provide to drivers
• Sub, when needed, to transport senior citizens and physically disabled to and from appointments
• Keep daily records and logs attendance, mileage, and route information
• Check-in and check-out vans properly, including the working condition before each shift
• Check pick-up and drop-off list of participants on route and keep accurate records
• Maintain a punctual schedule
• Assist with maintenance schedule of vans, including weekly wash and motor pool inspection
• Contact supervisor and motor pool when mechanical failures arise
• Operate a computer and any applicable software
• Answer phones and radios and work with the public, at all times, in a professional and courteous manner
• Establish and maintain cooperative-working relationships with those contacted in the course of work
• Communicate clearly and concisely, both orally and in writing
• Perform any other tasks or functions deemed necessary to the daily operations of the employer

Performance of assigned duties and responsibilities may include prolonged standing, sitting, walking on level or unleveled surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping, pushing, pulling, carrying, and making repetitive hand movement in the performance of daily duties. Incumbents may be required to lift, carry and/or push objects weighing 25 pounds or more.

• Must be at least 18 years of age
• Must possess valid Class C California Driver’s License with passenger endorsement, a good driving record, and some bus/van driving experience.
• Must have a minimum of 1 year of customer service experience
• Must possess, or have the ability to obtain, a First Aid/CPR/AED certification within 6 months of employment
• Must have knowledge of Bus/Van operation and effective safety precautions
• Must have the significant physical abilities include reaching/handling, talking/hearing, near and far visual acuity
• Testing Required: TB test clearance, criminal justice fingerprint clearance, and drug test clearance

Class specifications are only intended to present a descriptive summary of the range of duties and responsibilities associated with specified positions. Therefore, specifications may not include all duties performed by individuals within a classification. In addition, specifications are intended to outline the minimum qualifications for entry into the class and do not necessarily convey the qualifications of the incumbents within the position.

To apply, submit a completed City of Yucaipa application through our website at www.yucaipa.org. This recruitment is open to all applicants. Applicants who are current employees of the City of Yucaipa may be considered before other applicants depending on the volume of applications received. Interviews may be performed intermittently as applications are received. Job opportunity is open until filled.