Claire Brenner MD Hiring for Certified Medical Assistant Job at Garland, TX Full Time

Experience/Education:

• High school diploma or equivalent required.
• MA certification required.
• Excellent interpersonal, communication and organizational skills.
• One year experience, preferably in a medical office.
• Completes continuing education necessary to maintain current licensure in all states licensed (if applicable)
• Completes continuing education and training as assigned by supervisor
• Competent with electronic medical record.
• Effective written and oral communication skills
• Appropriate immunizations current
• TB screen (as required by policy)
• Hepatitis B vaccine or signed waiver
• Other state required health tests allowable by law
• Ability to lift 20 pounds

Major Responsibilities:

• Answers phones in a professional and courteous manner. Directs all calls appropriately and takes accurate messages.
• Greets patients and visitors in a friendly, professional manner.
• Ensures that the office area is clean and ready for the working day every morning.
• Ensures that the office has sufficient supplies to perform daily activities.
• Assists with billing by obtaining necessary patient information for insurance verification, pre-authorization and obtains applicable patient documents.
• Receives payments from patients for copays, reconciles cash drawer and prepares deposits.
• Receives orders from referral sources and processes appropriately.
• Assists clinical personnel with maintenance of the medical record in accordance with HIPAA regulations, by providing accurate and efficient filing and reporting statistics as required.
• Manages applicable aspects of inventory as assigned.
• Assists with scheduling appointments for patients and vendors, organize overflowing paper documents and distribute required information in a professional and courteous manner.
• Understands and adheres to all applicable state, local and Federal laws and / or regulations including maintaining patient confidentiality through abiding by HIPAA laws/regulations.
• Establishes and maintains positive working relationships with internal and external customers as well as all company employees.
• Displays a neat, clean, and professional appearance at all times.
• Works with center team to maintain the infusion center in a neat, clean and organized manner.
• Completes payroll and all necessary documentation in a timely and accurate fashion.
• Meets expectations for customer satisfaction and anticipates customer needs.
• Handles customer/patient complaints in a fair and empathetic manner.
• Performs other duties as required.

Customer Service Orientation:

• Identifies and resolves customer service issues in territory.
• Gives high priority to client satisfaction and customer needs.
• Handles client complaints in a fair and empathetic manner.
• Maintains courteous demeanor at all times.
• Demonstrates ability to remain calm under pressure.

Work Standards:

• Understands and adheres to all external accreditation review standards, applicable state, local and Federal laws and / or regulations including maintaining patient confidentiality through abiding by HIPAA laws/regulations.
• Understands and adheres to all company policies and procedures.
• Ability to work under strict guidelines, competing priorities, and immediate requests.
• Takes initiative to present ideas / suggestions to management utilizing proactive problem solving approach.

Education Required

• High School or better
• Medical Assistant training.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Free parking
• Health insurance
• Paid time off

Medical Specialty:

• Internal Medicine

Schedule:

• 8 hour shift

COVID-19 considerations:
Patients and employees are required to wear a mask.

Experience:

• EMR systems: 1 year (Required)
• Vital signs: 1 year (Required)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Required)

Work Location: One location