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As a Medical Office Assistant, you will perform administrative duties under the direction of the provider and Practice Manager.
Responsibilities:
- Check provider voicemails and transcribe messages into the EMR
- Answer patient inquiries through the patient portal
- Authorize drug refills and provide prescription information to pharmacies
- Complete insurance prior authorizations (paper and electronic)
- Complete disability and FMLA paperwork
- Coordinate durable medical equipment orders
- Schedule patient appointments with specialty offices or imaging centers
- Notify patients of test results
- Assist with administrative tasks such as faxing, scanning, and filing
- Route messages or documents to appropriate staff or patients
- Other duties as assigned
Qualifications:
- High School Diploma or GED
- Prior medical office experience is preferred but not required
- Prior experience working in an Orthopedic office is preferred
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