About Coda Logistics and Distributions

Coda Logistics and Distributions specializes in frontline Ocean CFS and IPI network that provides superior distribution, transportation, and outstanding consolidation services. We focus on providing complete customer satisfaction in a timely and reliable manner.

When you join our team, you will be joining a company of seasoned industry professionals.

Summary

The Export Coordinator is responsible for liaising between customers, suppliers, and transport companies to ensure an efficient operational service is provided. The ideal candidate will have great record-keeping abilities and a customer-oriented approach. The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.

Roles and Responsibilities

Position responsibilities include but are not limited to the following:

• Liaison between customers, suppliers, and transport companies to ensure an efficient operational service is provided
• Make bookings with ocean carriers
• Maintain/update customer profiles for all clients
• Maintain communication with vendor, customer, and carriers
• Maintain excellent relationships with multiple freight forwarders
• Operational duties to include coordination with shippers, truckers, steamship lines, and overseas offices for the export of shipments
• Ensure cost-effective rates with service providers to ensure maximum profitability
• Maintain standard operating procedures and customer profiles including key contacts, special requirements, contract rates and preferred routings/services/carriers
• Immediately report problems, operation disputes or discrepancies to supervisor
• Resolve issues respective to meeting client requirements, data input – general customer service inquiries related to tracking & tracing.
• Tracking of freight and processing invoices whilst providing excellent customer service
• Process data through the Company system and submit shipping information to various government agencies as required
• Check shipments in the Warehouse as needed to ensure that the documents correspond
• Track and review shipping status to ensure timely departure and delivery of freight
• Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the International Ocean Transport Association and Code of Federal Regulations.
• Timely preparation of all required documentation (Letter of credit, Ocean Bill of Lading, Service Report Log, etc.,) for export functions
• Follow-up with tracking and tracing to final destination
• Close shipments and filing
• Ensure the customer is provided excellent service throughout the export process. Including quick response to inquiries and problem resolution
• Perform other duties as requested or assigned

Qualifications and Education Requirements

• High School or GED equivalent
• Bachelor’s Degree is encouraged but not required
• Minimum of 2+ years’ experience in an office environment
• 2+ years in an Export position
• 2+ years in the Logistics or Shipping Industry
• Global Supply Chain knowledge helpful
• Freight Forwarding and/or NVOCC experience is highly preferred.

Preferred Skills

• Ability to communicate and provide great customer service
• Being able to work independently and part of a team
• Able to cope under pressure and meet deadlines
• Outgoing and forward-thinking mindset
• Excellent organizational skills
• Attention to detail
• Ability to multi-task and comfortable performing a wide variety of tasks

Benefits

• Competitive salary based on experience
• Health insurance
• Dental insurance
• Vision insurance
• Paid Time Off
• Retirement Plan (401k, IRA)

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