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Colorado Urology is the region’s premier urology practice with 20 urologists and 2 radiation oncologist serving patients at 11 medical offices with 2 Prostate Cancer Centers and 3 Ambulatory Surgical Centers throughout the greater Denver and Boulder areas, including Aurora, Lone Tree/Parker, Aurora, and Lakewood. Colorado Urology’s mission is to ensure that every patient has a superior experience and that mission drives every aspect of our organization and everything we do. Our integrated approach to urologic care provides patients with access to experienced specialists, a comprehensive support team of healthcare professionals, innovative diagnostic tools, and highly advanced treatments and therapies.
Colorado Urology is a member of United Urology Group, a management services organization whose member groups of urology practices today also include Arizona Urology, Chesapeake Urology and Tennessee Urology. We offer very competitive salary and benefits package with a great working environment. To view a full list of our benefits, please visit https://www.coloradouro.com/careers/benefits/.
We are seeking a professional full-time Medical Front Desk Receptionist for our physician office located in [Location], CO. This position creates a positive first and last impression for the practice and is pivotal to the practice running smoothly and efficiently as possible. The hours are Monday – Friday and will vary from 8:30AM- 5:00PM.
Medical Front Desk Receptionist Responsibilities:
- Welcomes and greets all patients and visitors, in person or over the phones
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
- Responsible for keeping the reception area clean and organized
- Registers new patients and updates existing patient demographics by collecting patient detailed patient information including personal and financial information
- Facilitates patient flow by notifying the provider of patients’ arrival, being aware of delays, and communicating with patients and clinical staff
- Responds to patients’, prospective patients, and visitor inquiries in a courteous manner
- Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
- Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended
- Prepares medical charts after check-in
- Scan documents upon patient discharge
- Makes outgoing calls including referrals and pre-certs
- Schedules return appointments and outpatient diagnostic tests
- Processes medical records requests
- Processes payments
In addition to competitive salaries, United Urology offers:
- Health, Dental and Vision Insurance
- Life Insurance
- Voluntary Short Term and Long Term Disability
- Flexible Spending Account
- Dependent Care Flexible Spending Account
- Tuition Reimbursement
- 401K Plan with an employer contribution
- Profit Sharing
- PTO Accrual
- Gym Membership Discounts
- Verizon Wireless Discount
- Massage Memberships
- Pet Insurance
- Paid Holidays
- Free Parking
Keywords: Front Desk Receptionist, Receptionist, Assistant, UUG1
Medical Front Desk Receptionist Requirements:
- One year medical front desk experience preferred.
- Strong communication and customer service skills.
- Proficient knowledge in insurances.
- Computer proficiency and prior experience with EMR highly preferred.
- Ability to work in a fast paced environment.
- Ability to travel to other sites as necessary.
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