Builds Collaborative Relationships : Operates with OneComcast mindset, builds strong and valued working relationships across the company.
Customer Focus : Delivers on commitments to internal and external customers.
Execution Excellence : Achieves goals through operational excellence, defining a clear path to accomplish objectives.
Forward Thinking : Shapes and/or aligns efforts with Comcast’s direction, applying a long-term perspective and external awareness.
Solution Focus : Effectively analyzes issues, making sound and timely decisions and recommendations.
RESPONSIBILITIES: Learning Product/Portfolio Management
Product Strategy / Roadmap : Execute long-term strategy that translates goals and objectives into tangible results.
Strategic Planning : Aligns portfolio with Comcast’s current goals, future strategy, and clearly defines value proposition.
Portfolio Management : Provides integrated management of multiple products by monitoring and forecasting supply and demand to maintain differentiation and mitigate product obsolescence throughout its lifecycle.
Minimum Viable Product : Leverages UX research and learner insights to negotiate costs, build, and time to market in the alignment with minimum viable product.
Product Conception/Curation : Identifies and incubates new product opportunities from initial design to establishing a strong business case for investment. Rapidly evaluates the business viability of product design ideas by setting minimum parameters and iterating prototypes to further refine the user experience.
Key Collaborators : Learning Experience Design, Learning Technology & Delivery, and ULearn Engagement
Market Intelligence : Understands and applies market intelligence to maintain and improve product/ portfolio relevance and impact.
Industry-Specific Knowledge : Monitors industry intel ( e.g., publications, professional associations, etc.) to remain informed, and takes appropriate action to ensure alignment is maintained.
Market Assessment : Monitors a variety of sources ( e.g., employee engagement surveys, key performance metrics, focus group outputs, product feedback, etc.) to maintain alignment with current and emerging organizational needs.
Stakeholder Insights : Maintains collaborative partnerships with ULearn Engagement team to understand current and predicted business needs. Further, actively pursue cues from social and lifestyle trends based on data and insights to anticipate the impact on business and learner needs, preferences, positioning, and messaging.
Other duties as assigned
REQUIRED SKILLS
A lifelong learner with an insatiable curiosity
Practical application of instructional design, change management, and organization design principles
Experience designing, developing, and delivering instructional materials, with demonstrated knowledge of digital learning tools and platforms
Systems thinker, with the ability to bring together people and teams from across the organization to collaboratively create holistic product experiences
Proven ability to manage ambiguous projects, identify and solve blockers, and know when to escalate to keep the project moving forward
Demonstrated experience managing multiple concurrent projects, and a proven track record of managing multi-faceted projects with the ability to drive through completion
Strong application of Agile project management and driving innovative thinking through Design Thinking processes
Strong interpersonal communicator, whose skills extend to both written and verbal communication, with a knack for diplomacy and building relationships – you see collaboration as critical to getting the best outcome and are a pleasure to work with
Self-motivated, resilient, and self-organized professional.
You have solid project management skills – the ability to meet or exceed deadlines and timelines, balance multiple priorities, work under pressure and work collaboratively across teams
You are proficient with the Microsoft Office family, especially PowerPoint , O utlook, W ord, T eams, and E xcel
You are familiar with working in both waterfall and agile environments and are successful in both
You navigate ambiguity, work well under pressure, and adapt quickly to changing information and priorities
MINIMUM QUALIFICATIONS:
Bachelor’s degree or 6+ years equivalent industry work experience
5+ years in project, program or product management with focus on learning programs, course, content, and instructional design within a technology company
Prior experience collaborating with a diverse, geographically dispersed team, and a demonstrated ability to work cross-functionally with multiple teams and stakeholders
5+ years demonstrated ability to define, influence, refine, and implement processes, procedures, and policies
Excellent communication skills
PREFERRED QUALIFICATIONS:
MA/MS or equivalent in experience and non-university education/certification: Instructional Design, Educational Technology, Instructional Technology, Adult Education or related discipline
Product Management certification
Experience and/or proficiency with Smartsheet , Articulate 360, Adobe Creative Cloud, and/or other eLearning development tools.
Knowledge of Workday , online learning models, and audio/video production .
UX Interviewing/Research experience
Proficient facilitator
OUR INCLUSIVE NORMS
We lead with and value curiosity . We seek to understand, meet people where they are, seek out multiple perspectives and embrace a growth mindset.
We are transparent . We give direct feedback, make the implicit explicit, share our learnings and our mistakes and communicate clearly.
We demonstrate compassion . We are direct, respectful , and kind. We leave our egos at the door, practice humility, know when and how to apologize and hold grace for ourselves and others.
We love collaboration . We have each other’s backs, bring people along, seek to include diversity of thought and are strategic about when we include versus when we divide and conquer.
We embrace joy . We have fun together, and we celebrate our successes and learning from our mistakes. We care for people’s time, making sure we have time to eat, reflect, think, laugh, hydrate , and breathe throughout the day.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Education
Bachelor’s Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
Salary:
National Pay Range: $63,773.64 USD-$149,469.48 USD
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
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